@Meta @Facebook @finkd @mosseri
My personal Facebook account (
@jsanchezcanales / Jose Sanchez) has been permanently disabled since October 2024 over an alleged third-party IP violation on ONE original school district promotional video I created for my employer (United ISD, Laredo, TX).
The video is 100% in-house: my original music, original editing and voiceover, original district-approved footage and elements, and a brief referential YouTube logo (fair use, sourced from a licensed graphics library).
Yet the exact same video remains fully active and compliant with zero issues on my Meta Verified Instagram (Meta-owned), YouTube, X, and the official United ISD Facebook pages where my coworkers post dozens of identical or very similar videos regularly without ever being flagged.
I appealed once: immediately got a “permanent disable, no further review” email while the login screen showed “waiting for information” for the entire 180 days, with no way to submit anything. Classic Meta glitch.
I’m a paying Meta Verified subscriber on IG. I’ve opened multiple priority support tickets. I even got a live chat and phone call from the Meta Pro Team yesterday (ref ID: 2661090014267590). The agent understood the inconsistency but said “account status prevents escalation” and “no option to help.”
So the same original content thrives on Meta’s own platforms and official FB pages, but my 15 year personal account—with irreplaceable memories, family Messenger history, and professional connections—gets nuked forever. No manual review, no specialist escalation, no mercy.
This isn’t enforcement. This is an automated mistake that Meta refuses to fix, even when the evidence is undeniable.
@finkd, you talk about building community and connection. How does destroying a real person’s long-standing account over a clear error align with that?
Reinstate
@jsanchezcanales. Review the case manually. Do the right thing.
#MetaMistake #ReinstateJoseSanchez #FacebookFail
(Reference ID from yesterday's support: 2661090014267590)