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Surprise inspection confirms that postwoman (who belongs to Haryaba) had not delivered hundreds of letters/mail and simply kept them in sacks in her room.
First thing which struck me was this - what is a lady from Haryana doing in a remote area in Kumaon as a postwoman? Apart from everything else, won't she have language barrier?
A little bit of research tells me that this issue is again of government's own making where seemingly good reform on paper are implemented w/o understanding their 2nd order effects.
Because recruitment for Ground-Level Staff (like Postmen and Gramin Dak Sevaks) is now dictated by a centralized online portal based strictly on 10th-standard marks, a candidate from Haryana can easily secure a vacancy in Uttarakhand since both states fall under the required "Hindi-speaking" banner.
This is precisely how a young woman from the flat plains of Haryana finds herself posted as a postwoman in a remote, high-altitude village in the Kumaon hills.
While she got this employment, from day one, her entire focus would've been go back to Haryana. And for this, she would've immediately filed for an Inter-Circle Transfer under Rule 38 to get back to her home state.
But this has a waiting list.
And delivering mail in Kumaon does not mean cycling down paved streets, but trekking on foot for hours across steep, unforgiving mountainside trails in isolation.
She neither relates with the people or the local society and the environment. She's simply waiting to move out.
Ergo, there is no motivation to work and because of her apathy, there is complete breakdown of her duties, where instead of scaling cliffs to deliver letters, she simply hoards the incoming mail bags in her rented room, letting them pile up out of sight while she counts down the days until her transfer is approved.