Do this out in the open!!!

Huge @ShopifySupport ads issue. @tobi. An artist died today and we raised the price to market prices. Your ads/shoppay site is lagged and charging us for ads on the old price and discord/reddit kids are flooding in using it as a backdoor to try to get the old price. It's been an hour and you haven't fixed the prices. We will be appealing the ads charges because i understand 15 minutes, but you should not refresh less than each hour.

Ticket ID: 06404d0a-a95a-45fe-9c4d-f90c849064e5

Ticket ID: 06404d0a-a95a-45fe-9c4d-f90c849064e5

I have also sent you two e mails and you’ve not responded to any of them! Disgraceful!

I did reach out to them and the email was returned as not deliverable. I bought the item through you, you are responsible for making sure the companies are legitimate and that said items are delivered!

i get a answer, but its not helpful at all. i tried to report the issue, but i dont have order confirmation URL. because i dont have the purchase email anymore. this is painful. how can they still usw shopify? its incredible

🚨 The "Built for Shopify" badge is broken. It’s currently being used to legitimize blatant app clones and toxic partners. I just watched a competitor steal my UI, clone my app's name, and get rewarded with a BFS badge by an automated system. A thread on how the App Store is failing indie devs 🧵👇 @ShopifyPartners @ShopifySupport

The concern isn't about avoiding policy compliance—it's about fairness and consistency. If an app was approved and merchants rely on it, developers should have an opportunity to make necessary adjustments before facing delisting. Supporting a more developer-friendly approach.

@trvisXX @CactusJackHelp @ShopifySupport please. i have a order 11 month ago the tracking is not valid anymore my parcel never cam if i contact the support, i get this messages nobody helps me, but keeps my money. disgusting @trvisXX ..... those mails are a joke. @ShopifyDevs

Supporting Zeeshan. Zon Square is similar to Shopify–Square integration apps for inventory and order sync. If policy concerns exist, they should be applied consistently, with a fair chance to comply rather than removal after approval. Hope Shopify reconsiders @ShopifyDevs @tobi

Check dm

@ShopifySupport please explain to me why ur AI moron that we work with suddenly decides what it has done routinely through hundreds of products, now suddently cant do it.

@tobi @harleyf @ShopifyDevs @liam_at_shopify @ShopifySupport @Shopify @ShopifyEng @DsMatie @oykusorgun_ @ariyeheh @celispj @soulchildpls As a Shopify agency and app developer, we recently received a notice that our app, Zon Square POS Integration, has been delisted and must be sunset by July 10, 2026. The reason shared was that the app connects Shopify with a third-party POS system, which Shopify has identified as a prohibited app type under its app requirements. We respect Shopify’s platform policies and understand that every ecosystem needs clear rules. However, this decision is very difficult for us as a small team building in the Shopify ecosystem. What makes this more concerning is that there appear to be other apps with similar functionality still available on the Shopify App Store. If the policy applies to all apps in this category, we fully understand and respect that. But if only our app is being removed while similar apps remain active, it feels unfair and raises concern about whether our app is being specifically targeted. We built this app as an MVP based on real merchant feedback. Many Shopify merchants do not fully move to Shopify POS, especially businesses that already use another POS system for retail operations but still want to manage their online store through Shopify. Our goal was not to compete with Shopify POS. Our goal was to help merchants sync products, inventory, orders, and customer data between systems they already use. We have invested time, development resources, testing, support, and marketing into this app. Like many builders, we take risks, validate ideas, and try to solve real merchant problems. Getting delisted without a clear path to compliance is very disappointing. We are not asking for special treatment. We are simply requesting a fair and consistent review. If the concern is positioning, app category, app wording, or specific functionality, we are fully open to changing it. If certain features need to be removed or modified, we are ready to cooperate. But completely sunsetting the app without giving us a chance to make required changes feels very difficult for a small developer team trying to build within the Shopify ecosystem. Shopify has always encouraged developers, agencies, and entrepreneurs to build solutions for merchants. We hope this same spirit can apply here by giving us a chance to revise the app instead of ending it completely. We respectfully request Shopify leadership and the app review team to reconsider this decision or guide us on what changes are required to keep supporting merchants in a compliant way. App link --> apps.shopify.com/zon-square-…

@ShopifySupport regarding the EU button, I don't sell to the EU, and don't plan to. Will I be penalized if I don't install this button?

If Shopify doesn’t allow any POS they should be strict to that. But there are exceptions where Shopify POS is not available a connector app should get approval. Was your app supposed to do the same in US and other market where Shopify pos available?

😂

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