Open an attestation record. Ask the AI to explain the control. Get back an evidence-grade response that holds up under audit.
That is the SmartAI Compliance Analyst, the first reasoning worker shipping on SmartWorks, our governed AI platform on
@ServiceNow.
SmartWorks is a governed AI hub on ServiceNow with support for multiple AI providers, configurable table-level access controls, and full tracking of every action, tool invocation, and table touch on the platform. The Compliance Analyst is the first of what we are calling SmartWorks SmartAI Analysts: role-scoped, record-embedded reasoning workers built to compose into ServiceNow's Autonomous Workforce. It reasons across NIST, CMMC, FedRAMP, SOC 2, ISO, HIPAA, PCI, and more, all governed by AI Control Tower and activated through SmartAI Ops.
Our Analysts are complementary to ServiceNow AI Specialists, not parallel. Specialists run the operational workforce. Our Analysts run the reasoning workforce, producing work that holds up outside the platform. The Compliance Analyst is one of many, and the catalog underneath is broader than what we are showing today.
This is our third release in three weeks. Three weeks ago we shipped SmartAI Ops, giving CIOs and CFOs visibility into AI operations paired with ServiceNow AI Control Tower. Last week, SmartReady, release assurance with App Passports for every AI-built and business-built app heading to production. Today, SmartWorks and the SmartAI Compliance Analyst.
More coming.