No record of tornadoes in Kentucky? WTF??? They totally made THAT up. What kind of ass hole would say such a thing to gouge a co-worker in the midst of a terrifying storm? #TheAmazonWay
Tweet this podcast for one of 20 copies of 'Think like Amazon' w/ hashtag #TheAmazonWay
Talking w/ John Rossman, Innovator Advisor & best Author
omny.fm/shows/pharmacy-podca…
Invaluable insights and takeaways today from the former Amazon executive @johnerossman at #ISM2018 in Nashville. #theamazonway#Keynote
"...best customer service is no customer service—because the best experience happens when the customer never has to ask for help at all"