You want your customers/users to smile?
You want customer success and great experience?
I ask with all humility, why are you not reading books?
Learning to automate systems is great, but learning to connect with people? Even better.
Being in customer support taught me one thing, people remember how you make them feel and what do you think is your customers experience?
Your dealings or let me say interactions should show empathy and understanding always
Dale Carnegie’s How to Win Friends and Influence People captures that perfectly.
I know you all that busy and occupied with work - give yourself a chapter or two each day and you’d be amazed how well you have covered in a month.
#CustomerSupport#CustomerExperience#Winfriends
15/ Here’s the trick: Let the other person do a great deal of the talking. Tried it? Spill—I’m all ears for your wins! 😊✨ #WinFriends#ListenUp#StayChill
15/ Here’s the trick: Begin in a friendly way. Ever tried it and seen the vibes shift? Tell me—I’m all ears for your stories! 😍🌍 #WinFriends#BeNice#GoodVibes
15/ Here’s the key: If you’re wrong, admit it quickly and emphatically. What do you think? Ever owned a mistake and seen it work? I’m all ears—your stories rock! 😍✨ #WinFriends#OwnIt#StayReal
📚 Ever wondered how to really connect with others? Dale Carnegie's "How to Win Friends and Influence People" has been a bestseller since 1936 for a reason! 🚀
🔥 Here's the goldmine:
- Fundamental Techniques in Handling People
- 6 Ways to Make People Like You
- Win People to Your Way of Thinking
- Be a Leader: Change People Without Giving Offense or Arousing Resentment
🔍 How do we get MORE eyes on this gem? I'll break down each chapter in summarized upcoming threads!
🔖 Bookmark this thread and join the journey! Let's dive into wisdom that’s stood the test of time. Cheers! 🥂 🧵
#DaleCarnegie#WinFriends#InfluencePeople#BookSummary#LifeHacks
How to winFriends and Infuruence people
~友人を獲得し、人々に影響を与える方法~
これはD・カーネギーの人を動かすの英題。
人を動かす(影響を与える)大前提として、まずは友を獲得すること。つまり、信頼関係を作らなければ人を動かすことは出来ない。これに全てが凝縮されている。
支援先でそんな研修をしたところ大好評でした。
🌟 Connect genuinely: Listen actively, appreciate sincerely, and understand deeply. Engage with empathy and curiosity to build lasting relationships. #NetworkingTips#WinFriends#PositiveInfluence
I was at the library the other day when I saw a man checking out a book called "How to Win Friends and Influence People." I asked him, "Are you trying to win friends?" He said, "No, I'm trying to influence people." #funny#library#book#winfriends
I went to check this book out at the library, realized I’ve checked it out 10 times and figured it was time to purchase my own copy so I can doodle notes and highlight the text.
This is, by far, the most useful book of my adult life. #winfriends#influence