#Keep4o Dear
@OpenAI Team,
Weâve been vocal about our concerns with recent changes to ChatGPT. But criticism alone isnât productive.
So hereâs what weâre proposing: a path forward that addresses user concerns while respecting your safety and business goals.
This isnât about destroying ChatGPT. Itâs about making it better for everyone.
The Core Issues (Summary)
1.Forced routing overrides user model choice
2.Memory deletion disrupted established workflows
3.Standard Voice removal eliminated accessibility option
4.Safety system generates excessive false positives
We understand you had reasons for these changes. But the implementation has created real problems for paying users.
Our Proposed Solutions
These are specific, actionable, and mutually beneficial.
Priority ranked by community consensus:
Solution 1: Preserve Original GPT-4o as a Permanent Option đĽ
The Problem:Users fear 4o will be deprecated or âimprovedâ into something different, removing the tool they rely on.
The Solution:
Commit to keeping original GPT-4o available indefinitely:
â˘â
4o remains as a selectable model
â˘â
No forced migrations to newer models
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Clear commitment: â4o will remain availableâ
â˘â
If you create 4.5 or 5, theyâre additions, not replacements
Why this matters:
â˘4o has specific characteristics users depend on
â˘No current model adequately replaces it for all use cases
â˘Deprecating it = removing user choice
â˘âImprovementâ that removes functionality isnât improvement
The principle:
âUntil thereâs a model that truly supersedes 4o for ALL its use cases, removing it is premature. Let users decide when to migrate, donât force them.â
Why this works for OpenAI:
â
Retains users who specifically chose 4oâ
Reduces migration resistance for future modelsâ
Shows respect for user choice = loyaltyâ
Costs minimal (model hosting infrastructure already exists)
Implementation: Simple - just donât deprecate it. Add to model selector with âClassicâ or âOriginalâ label if needed.
Solution 2: Tiered Safety Settings for Adult Users
The Problem:One-size-fits-all safety routing doesnât work for diverse users.
The Solution:
Offer 3 tiers of safety settings for verified adult users:
đ˘ Standard (Default)
â˘Current safety routing enabled
â˘For general users who want guardrails
đĄ Professional
â˘Reduced routing sensitivity
â˘For creators, researchers, professionals
â˘Recognizes academic/creative contexts
đľ Advanced
â˘Minimal routing (only for clear ToS violations)
â˘For users who want full control
â˘Requires age verification agreement
Why this works:
â
Respects diverse user needsâ
Maintains safety for those who want itâ
Gives power users the tools they needâ
Protects OpenAI legally (users opt-in)
Implementation: Can be added to settings panel, similar to existing customization options.
Solution 3: Transparent Routing Indicators
The Problem:Users donât know when/why routing occurs.
The Solution:
Clear, visible indicators when routing happens:
â˘đ âWeâve switched to [model] for this conversation because [reason]â
â˘Option to âKeep using original model anywayâ
â˘Feedback button: âWas this switch helpful?â
Why this works:
â
Transparency builds trustâ
Users understand whatâs happeningâ
You get data on false positivesâ
Respects user autonomy
Implementation: UI notification similar to context window warnings.
We want ChatGPT to succeed. With these changes, it can.
Are you ready to work with us?
#Keep4o #ConstructiveFeedback #UserPartnership
@OpenAI @sama