Chatbots can recognize and identify problems in advance with the help of certain keywords which indicate customer issues. #chatbot #intentmapping #NLU #NLP #Teckinfo #InterdialogUCCS

And…I had pictured @IntentMapping as a way to handle requests for both Alexa and Google (and Cortana and whoever else).

Google has made available a Java/Kotlin library for Google Actions and it’s very nearly what I have been pondering as an annotation-oriented, Spring MVC-style programming model (@ForIntent vs. @IntentMapping is the only real difference): medium.com/google-developers…

A look at the state-of-the-art of Natural Language Understanding. hubs.ly/H0f-Z0Y0 #Cognigy #Conversational #AI #Chatbots #Voicebots #NLP #NLU #2ndgeneration #Tech #Machinelearning #Intentmapping #Neuralnetwork #Hybrid #Statistics