As shared earlier via Schoolcomms, the Education Authority (EA) has provided a further update regarding the ongoing issue preventing pupils and staff from accessing C2K accounts. Please see EA’s latest update below.
Work is continuing to safely restore access to C2K systems following the recent cyber incident.
EA Teams, working closely with Capita and schools, have begun the process of resetting user passwords so staff and pupils can get back online as quickly and securely as possible. This will continue over the weekend.
Priority is being given to post primary schools, particularly those supporting pupils in examination years, with progress being tracked throughout the process.
Dedicated support is in place, including over the weekend, to assist schools and address any issues as they arise.
We recognise the disruption this situation has caused for schools, staff, pupils and parents, and we will continue to provide updates as restoration work progresses.
We would like to thank schools and all of our partners for their invaluable help and support at this time.