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HappyOrNot @happyornotcom

Turn reactions into profitable actions with our feedback insights solution.

Joined February 2010
  • Tweets 2,851
  • Following 451
  • Followers 1,344
785 Photos and videos
The holiday season is the perfect opportunity for retailers to leverage AI. From creating a personalized experience to tracking satisfaction across each point of the customer journey, technology is now more powerful than ever. You can read the article here:cstoredive.com/spons/benefit…

Benefits of AI in elevating customer experience for retailers this holiday season

What can retailers gain by implementing AI solutions during this holiday period, and set themselves up for even greater success next year?

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CEO Miika Mäkitalo had the pleasure of joining @Hyken on his podcast Amazing Business Radio to talk about the value of customer feedback and how businesses can benefit from actionable insights.💎 hyken.com/amazing-business-r…

How to Use Positive and Negative Feedback to Improve

Miika Mäkitalo talks about the value of customer positive and Negative feedback and how businesses can benefit from actionable insights.

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🎉 Happy #CXDay 2023, everyone! 🎉 Celebrate with us as we launch our FREE course!🚀 bit.ly/3PAEp01 Learn to connect EX & CX, engage employees, and leverage CX data for success. Get started today! #CustomerExperience #CX #EmployeeExperience #EX #VoC #HappyOrNot
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Proud to see Finland top the charts again as the happiest country in the world!😊🎉 According to our CEO, work-life balance, society, nature, and 'sisu' drive happiness. Learn more in this @CNBC article.👇 #worldhappinessreport #Finland #Sisu #HappyOrNot cnbc.com/2023/03/22/finland-…

Finland is the world's happiest country. Now it's giving away free trips to show travelers why

Finland has been named the happiest country in the world for six years in a row. Now it's planning a masterclass to teach people it's a skill — not a mindset.

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Announcing the launch of our next generation of Smiley Touch™ powered by AI! 💎Now businesses can unlock valuable customer demographic information and combine it with in-moment feedback data for unprecedented insights. Read more: bit.ly/3YAFR5v #innovation #AI #tech

HappyOrNot launches next generation of smiley feedback terminal with AI-powered facial analysis...

This new innovation unlocks valuable customer demographic information and combines it with in-moment feedback data for unprecedented insights.

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HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! bit.ly/3GwHMRa #SensormaticNRF2023
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HappyOrNot x @Sensormatic collaboration brings together customer satisfaction & retail analytics to help retail stores better optimize operational efficiency. Visit Sensormatic at #NRF2023 booth 6305 to hear more! bit.ly/3GwHMRa #SensormaticNRF2023
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We hope you all have been having a joyful holiday season! Let's welcome 2023 with all our hearts—and smileys 💚🤗💜😊🧡😉
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5 strategies for dealing with the challenges associated with a recession 👉 bit.ly/3sYsQ7T #business #leadership #strategy
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Happy #CXDay 2022, everyone! Let's give a shout-out to all the customer experience professionals out there! 💎 In the comments 👇 tag those brilliant CX people who deserve our praise today and every single day 💚
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A huge shout out to Meine Strahlentherapie Nürnberg medical center (part of the evidia Group) 👏 that achieved a remarkable Happy Index of 95 in only a few months after the roll-out of our #feedback solution. Curious how they did it?👉 bit.ly/3LWio9K (article in German)
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We aim to never let our customers down—that's why we always partner with the best IoT network providers. A huge shout out to @VerizonBusiness for supercharging our Smiley Terminals with top-notch network connectivity in the United States! 📶
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Retailers 🖐️ Are you making emotional connections with your customers? Maybe you should 😉 Discover the 4 reasons why it's mission-critical to make emotional connections to ensure brand loyalty: happy-or-not.com/en/insights…

Making an emotional connection

Discover the 4 reasons why it's mission-critical for retailers to make emotional connections to ensure brand loyalty.

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How do our Smileys deliver businesses valuable insights? Who was our CEO in his past work life? Can you be good at work and still have fun? 🤔 Hear from Miika Mäkitalo on @TimesRadio's weekly feature ‘Leading From the Front’ ➡️3h46m: bit.ly/3cfi4Fy #leadership #insights
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75% of #retailers aren't effective at listening to customers 😮 Don't be one of them. Find out how Voice of the Customer (VoC) analytics help retailers ensure their customers are heard and can actively improve #customersatisfaction 👇 bit.ly/3QR6pLW
To all our customers in the USA, we are sending warm wishes on Independence Day! 💙❤️ Happy 4th of July ✨
Happy Independent Retailer Month, everyone! 🥳 To all independent retailers out there, large and small 💌 You are the heroes of the month, every single month! We are so Happy to have customers like you 💚 #indieretail
What have been the big changes in #CX over the years, and how do we know we are entering the “Platinum Age of CX”? 💠 Head over to @Forbes to read our founder Heikki's insight: bit.ly/3OTueS4 #future #retail #leadership
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Do people visit your store without buying? 🤷 Solve the mystery of the non-buying consumer and increase your store's average ticket value with our proven feedback solution? 👇 #retail #customerexperience
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Happy #NationalSelfieDay, everyone! 🤳 In the spirit of the holiday, our in-house "selfie expert" Steven is sharing practical tips on how to strike the perfect pose around a #HappyOrNot device 😁 Needless to say, we can't wait to see YOUR selfies!
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