Beyond Efficiency. Superior Customer Service.
Joined April 2009
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175 Photos and videos
🤖🚀 The power of GPT-4, right at your help desk's fingertips - with all the flexibility you'd expect from HelpSpot.
HelpSpot AI is coming sooner than you think... 👀
#CustomerService #GPT4 #OpenAI
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We've got a new job opening for a Customer Success Lead. Help us continue our dedication to personal support. helpspot.com/careers/custome…
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HelpSpot retweeted
8 Oct 2024
In episode 734, @RobWalling interviews @ianlandsman, founder of @helpspot, about quitting his job to bootstrap HelpSpot, how he transitioned from largely on-prem software to SaaS, and AI’s role in customer service.
Check out the rest of the episode 👇
startupsfortherestofus.com/e…
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HelpSpot retweeted
5 Sep 2024
Getting excited for some cool stuff coming to @helpspot soonish. Adding features that will have the potential to change the way a lot of customers use the product.
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🛠️ Is your HelpSpot running at peak efficiency?
Check out our new video on auditing your HelpSpot install! Learn how to optimize Filters, Automation, Live Lookup, Responses, and Reports to streamline your help desk operations.
Watch now: youtu.be/nNICWDitaLU
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Ready to try a better approach to #customerservice? Head over to helpspot.com to learn more or start your free 21-day trial today!
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We've all got a ton of work on our plate - so why should you have to remember every last thing you've been asked to do?
Introducing Subscriptions & Reminders in HelpSpot:
loom.com/share/02badead75164…
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Does your current #customersupport / #helpdesk software *not* include this? Or maybe they do but it looks a lot more complicated than HelpSpot?
Head over to helpspot.com and start your free 21-day trial today.
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Learn more at helpspot.com and start your free 21 day trial today.
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🚀 Want faster customer responses in your help desk app? Learn about HelpSpot’s hotkeys by watching our new video!
@: Mention your team
#: Search responses
$: Insert placeholders (names, custom fields, etc.)
!: HelpSpot AI at your fingertips
loom.com/share/ae0e63c5fb3a4…
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📧ICYMI: Did you know HelpSpot has a built-in email parser that lets you finally do something useful with automated emails?
Learn more at helpspot.com/blog/helpspots-…
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HelpSpot's powerful Email Parser lets you finally do something with information buried in your company's automated emails. To learn more, check out buff.ly/3TQKj0R ✨
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🚀 New Blog Alert!
Level up your support operations with #Zapier & #HelpSpot.
🔹 Automate workflows
🔹 Connect platforms
🔹 Sync data with #Slack, #Salesforce, #MicrosoftTeams, & more.
helpspot.com/blog/streamline…
#CustomerSupport #WorkflowAutomation
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HelpSpot's email parsing tags feel ✨magical✨ but they're actually a great way to use email notifications from another service you might already use to create tickets.
Here's one great example on how to turn your @Jotform entries into HelpSpot tickets 🪄
support.helpspot.com/index.p…
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Need even more from HelpSpot AI? You're gonna love ✨ Custom Prompts ✨
Learn more about roles, action prompts, and how easy it is to make HelpSpot AI work for your team!
#GPT4 #helpspotai #openai #helpdesk #CustomerService
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🎉 Exciting news! HelpSpot 5.4 just dropped with a groundbreaking addition that will take your customer support game to the next level: HelpSpot AI! 🚀
Let's dive into the fantastic features that HelpSpot AI brings to the table. #HelpSpotAI #OpenAI #GPT4
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🔑Unlock the Power of HelpSpot AI 🔓
Simply enter your OpenAI API key into HelpSpot and you're on your way to using HelpSpot AI to level up your customer support.
Head to helpspot.com/contact & start a free trial today or contact us to learn more!
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