I donāt think ecommerce websites are disappearing.
But I do think they will no longer be the first step in the shopping process.
There is a lot of excitement around new shopping form factors, whether that means conversational interfaces, voice assistants, wearable devices, or agents that buy things on your behalf.
All of those will likely exist.
But the structural change happening right now is simpler and more immediate.
1. The āshopping aroundā phase is disappearing
A few years ago, a typical ecommerce behavior looked like this: someone searched a product name, opened five tabs, compared the same SKU across different sites, and then picked the best option.
That behavior is becoming rare.
When we analyze referral data across many stores, it is very uncommon to see someone arrive from another brandās website.
They arrive from search engines, from ads, or from recommendation systems.
That suggests the comparison step is already happening somewhere else.
2. Search engines and AI assistants will do the comparison
Traditional ecommerce browsing assumed that the customer would perform the comparison themselves.
They would visit multiple sites, check prices, evaluate options, and then decide.
Now those comparisons are increasingly being handled by algorithms that present the top few choices immediately.
3. The brand site becomes the destination, not the discovery layer
Even if discovery happens somewhere else, the brand website still serves a unique purpose.
Customers who care about a specific brand tend to go directly to that brandās site because that environment communicates trust, identity, and product depth in ways intermediaries cannot replicate.
It would not make sense for a search engine or an AI assistant to generate a full brand experience for every company.
AI may compress discovery and comparison into a single interaction, but the brand relationship still lives on the brandās own property.
The future probably looks like this:
AI helps customers decide what to buy.
Brand websites remain where they decide who to buy from.