Well done matt and team. Upfront fee for debt relief was always a nonsense, preventing people from moving forward with their lives.

There is an urgent need for more joined-up #MentalHealth support and money advice. Our latest research shows that providing money advice alongside NHS Talking Therapies could help an extra 27,000 people recover from mental health problems each year: bit.ly/3rDNPPK 2/2

The latest @CitizensAdvice data shows that there’s a growing eviction crisis in the private rented sector. In London and the South East we helped record numbers of private renters with eviction issues last month - but this is affecting all parts of the country. 🧵

Today at @CitizensAdvice we're continuing our new series looking at individual stories to understand how the cost-of-living crisis is affecting the budgets of real people. Today we're sharing Dean's story.

“it saves an average of 34 minutes per submission — a reduction of 63% in task time. Since January, the feature has been used over 2,000 times, with an estimated time saving of around 1,500 hours.”  Next in our product blogpost series @CitizensAdvice 👀 wearecitizensadvice.org.uk/v…

If someone is drowning, they shouldn’t have to pay to be saved. Yet, that is essentially what people in #problemdebt are facing - they have to pay, upfront, for debt relief. This is a big problem - but it could be easily fixed 🧵 (1/11)

In response to this growing need, the product team @CitizensAdvice have developed this energy cost calculator for appliances - we’re keen for your feedback 💡 citizensadvice.org.uk/consum…

We welcome Google’s announcement of changes to its debt service advertising policy, so that only organisations authorised by @TheFCA for ‘debt counselling’ and ‘debt adjusting’ will be allowed to advertise debt services. Read more: ow.ly/kTqG50L5PoO

Intervention by Ofgem today means its far more likely consumers can get the support that is set out in the rulebook - now we need to see minds focused on standards above minimal standards.🧵

“I just googled “help” ” Absolutely heartbreaking stories from @C4Dispatches tonight - including Carly, who ended up in an IVA when desperate and is now facing monthly repayments she can’t manage She’s not the only one getting caught like this 🧵(1/6)

1) Our team has been developing the @CitizensAdvice cost of living data dashboard. It's now updated with new stats, which we'll be presenting at our public briefing today. I’ve outlined 3 key things the dashboard is showing us in this blog: wearecitizensadvice.org.uk/3…

This is a tacit acknowledgement from DWP that benefits are set too low for ppl to afford the energy they need. While it prevents benefits being automatically wiped out by deductions, it does so at the risk of building up debt and relies on prices falling which may not happen 1/4

However, there are statistics showing entitlement to different elements of UC (over and above the Standard Allowance). 67% of claims are getting some support with their housing, but just 2.5% (!) getting help with childcare costs (when 47% have children!)

Are you one of the 4 million people who've seen their supplier fail since *August*? Ofgem has allowed the energy market to spiral into chaos & it’s you and me who’ll be picking up the cost. New report our today shows @CitizensAdvice continually raised concerns over 10 yrs (1/5)

🧵THREAD We’re all feeling the cost of living crunch, but @CitizensAdvice latest research shows just how bleak the picture is for some families. Over three million households are facing crisis - in the red or unable to cover their essentials going into winter (1/5)