UX lead @Mural, musician, backpacker, runner, absurdist. Alum of @Microsoft, @PitchBook, @hcdeUW, @intel & @LeoBurnett. 🏳️‍🌈🇵🇷

Joined November 2011
30 Photos and videos
luke d retweeted
18 Dec 2022
LIONEL MESSI AND ARGENTINA ARE FIFA WORLD CUP CHAMPIONS! 🏆🇦🇷 Rewatch the GOAT claim the 2022 FIFA World Cup trophy in our 90' in 90" highlights ⬇️
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luke d retweeted
25 Aug 2022
Repeat after me: good communication requires repetition. Data: leaders are 9x more likely to be criticized for undercommunicating than overcommunicating. Those who say too little come across as unclear and uncaring. When you're tired of your message, it's just starting to land.
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luke d retweeted
Airbnb told employees that they would have the option to permanently work remotely, joining a number of companies that have ditched return-to-office plans. U.S. employees can also move to anywhere in the country without a reduction to their compensation. nyti.ms/3vnR8dx
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31 Mar 2022
One of the great error messages. At this point in time, I have to think it’s still here as an LOL for Twitter’s designers. #ux
luke d retweeted
💥 𝗦𝗲𝘃𝗲𝗻 𝗦𝘁𝗿𝗮𝗶𝗴𝗵𝘁 𝗦𝘄𝗲𝗲𝘁 𝗦𝗶𝘅𝘁𝗲𝗲𝗻𝘀 💥 Check the graphic. Only one to do it.
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16 Jan 2022
Hmm, tough… 1 or 2!
You can only live in one house: 1980s edition!
luke d retweeted
11 Jan 2022
I think it’s ironic UX designers use UX instead of UE simply because UX looks cooler.
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luke d retweeted
16 Nov 2021
I see a growing disconnect in our industry between companies wanting to hire the most talented people, and the experience the most talented people I know have during the interview process. A short thread 🧵
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28 Oct 2021
Deep thought: This is just so dumb, in so many ways.
28 Oct 2021
Breaking: Facebook’s new name will be Meta theverge.com/2021/10/28/2274…
luke d retweeted
What your portfolio really tells people...
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luke d retweeted
27 Sep 2021
Annual planning is a great reminder of how much time companies spend planning the “what” and how little time is spent on the “how”. Little time is focused on innovating in operational efficiency although for many, that’s likely where a ton of meaningful outcome can be found.
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luke d retweeted
15 Sep 2021
This Hispanic Heritage Month we celebrate the contributions, legacies, and achievements of the community, and shine light on the voices that bridge a rich and proud history with a vibrant and dynamic future. msft.it/6009Xro17
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10 Aug 2021
A fascinating real-world taxonomy dilemma nytimes.com/2021/08/10/dinin… #UX #IA

30 Jul 2021
Yep. I ditched my big bank years ago and it’s been great. Credit unions all the way.
I DO LOVE MY CREDIT UNION!! Why give your money to for-profit banks who spend your money on big oil when you get the exact same service at a not-for-profit (why they don’t have big glossy ads everywhere) CREDIT UNION!! #ILoveMyCreditUnion
luke d retweeted
30 Jul 2021
Nearly two-thirds of Americans say they'd support federal, state or local governments requiring everyone to get a coronavirus vaccine, according to a new survey conducted by The COVID States Project. trib.al/S4HQtKW

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luke d retweeted
Are you a user researcher in this org? 🤭 #UXwow
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2 Jul 2021
#UX reminder: Users form first impressions of web experiences in 50ms of exposure. Faster than the blink of an eye, literally. And user assessment is largely driven by the visual complexity and prototypicality (i.e. familiarity) of the screen. Simple & familiar gets you far!
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Sources: Lindgaard, Fernandes, Dudek & Brown (2011), and Tuch, Presslaber, Stoecklin, Opwis & Bargas-Avila (2012)
7 Jun 2021
100% spot on. We did this as a design team at a previous job and it was so valuable. Had we looped in PM and dev too, it would have been transformative for morale, turnover, product quality, and work-life balance.