There's lots of guidance for leaders on "listening with empathy". This research-based article says much of it (based on the idea of "walking in others shoes") is problematic. "Walking in shoes" gives us a clear picture of how we would feel if we were the other person but not how they actually feel. Researchers call this "perspective-taking". Instead, we should stop treating empathy as a solo sport & engage in "perspective-getting" - empathising collaboratively. Every conversation is a joint project, done best when we make space to learn from one another: hbr.org/2024/04/how-to-becom…. By @zakijam

How should we approach our role as leaders? By emphasising our competence, strength & experience? Or by establishing trust through warmth and understanding? The authors of this classic article say we need to do both but we should start with building trust. Multiple studies in the ten years since this article have backed up the importance of relationships and connections as the foundations for effective leadership. hbr.org/2013/07/connect-then… Graphic: @tnvora

An amazing achievement by those wonderfully talented technologists and visionaries @uclcs . Inspiring! Thank you so much @dr_deano for your leadership and vision cc @RobertoVjlla @LydLogan @CortesRomanelli and our wonderful Innovation Studio team! ucl.ac.uk/computer-science/n…

Brilliant to have @NHSEngland's #DrTimFerris and @Mel_Iles with us @uclcs to see the superb Industry Exchange Network IXN for the NHS Comp Sci student projects including #MSPowerApps and #Holorespository @msukinhealth @IBM Incredible work in recent years! tinyurl.com/IXNfortheNHS2023

Special day today as we say goodbye to the boss as he retires from the NHS after 36 yrs. Thanks for everything you've done @PeteGordon68, and the difference you've made to so many people. Some familiar faces share thoughts here⬇️ youtube.com/watch?v=gCP490R9… @BrianwDolan @HelenBevan

#DHSS23 A great discussion by the panel on shaping the future of women in digital healthcare leadership. 🙏🏿

💙Here are the highlights from yesterday's #DHSS23💙 @NetworkShuri, @CompareSoftware, @AdeByrne, @1johnquinn, @GemmaStacey10, @FNightingaleF, @doumsday3, and @DiBullman

That’s a wrap for day two of Summer Schools. Thanks to everyone who came and connected with the community. We’ve had a blast! Safe journeys home! 💙 #DHSS23

Check out this Channel 4 News report on our virtual hospital. 3,600 patients treated at home since last March thanks to our brilliant respiratory team and an app! Thank you @vsmacdonald @anewlandsmith & Dr Fred Odhiambo. channel4.com/news/covid-pati…

Thank you to everyone in the UK & overseas who have helped produce, buy and deliver PPE for the frontline. Meet some of the people involved 👇🏼

If you suspect a stroke in a child, please call ASAP. It’s a big decision to do or not do a CT and CTA (don’t forget the CTA!), so let’s make the decision together.

Remember you can only meet in groups of a maximum of six people in England. Keep 2 metres apart and stay outdoors. #StayAlert

Have you seen this? Nurses from @RoyalPapworth have appeared on London’s Piccadilly Circus big screen as part of 'Rainbows for the NHS' - a @PeoplesPicture campaign to honour NHS staff. Check it out➡️ tinyurl.com/y7ws56jv

The power of research

NHS patients across the UK will now receive dexamethasone which has been proven to significantly reduce the risk of death for those who require oxygen. Learn more🔽 gov.uk/government/news/world…

This morning the UK COVID-19 alert level was lowered from Level 4 to Level 3. It is critical that you continue to wash your hands and keep a safe distance from others. Read the latest NHS advice: ➡️ nhs.uk/coronavirus

Easy to remembers steps in taking control of the risk of infection. #StayAlert #coronavirus

How many lives have you saved today? #VaccinesAreVital. When you take your loved ones to get vaccinated, you are not only providing lifesaving protection to them – you are also contributing to greater protection for your entire community. meningitis.org/vaccines-are-…

By keeping your distance you will help us control the virus and save lives. Please visit: gov.uk/coronavirus for the latest government guidance and support. #coronavirus