Customer Service Automation Platform · Ranked Top 10 AI Platforms for CS by Forrester · Since summer 2020, proudly part of @kustomer

Joined May 2016
9 Photos and videos
reply.ai retweeted
27 Aug 2020
It’s time to ditch outdated CX (yes, we are talking about #Zendesk) and upgrade to the modern-day solution. Here’s why you should #MakeTheSwitch 👇🏼👇🏼👇🏼 ow.ly/b3NW50B8IAg

1
1
4
reply.ai retweeted
29 Jul 2020
Kustomer is offering to buy out your current Zendesk contract and offer up to 40% off. Interested? We thought so. #Maketheswitch 👉🏼👉🏼ow.ly/teSE50AJ1mY

11
48
reply.ai retweeted
11 Jun 2020
Demystifying the use of AI in Customer Service with some actionable tips in a new @kustomer podcast! Definitely, I should stop saying "Actually" and pronouncing better 😅 kustomer.com/blog/podcast-ma…
11 Jun 2020
How can companies scale #customerservice without hiring an army of people? @ompemi, CEO of @replydotai - recently acquired by Kustomer - is sharing how on today’s episode of #CustomerServiceSecrets Podcast 🎙️ ow.ly/b0JZ50A4Xwn
1
1
12
reply.ai retweeted
11 Jun 2020
Automation doesn’t necessarily mean sacrificing the #customerexperience, rather, it can better equip agents with the information and resources needed to better service customers. Learn how from our recent blog post. ow.ly/xUqI50A4Xj4

1
reply.ai retweeted
3 Jun 2020
Today we stand with the Black community, and all of those who have experienced racism and hate, as we advocate for and promise to be a part of the change in our companies, our communities, and our society as a whole.
1
8
17
reply.ai retweeted
17 May 2020
Pretty cool to see @replydotai @kustomer on the NASDAQ sign in NYC this week after they acquisition.
2
7
reply.ai retweeted
Pretty fun to see @seedcamp company @replydotai featured on the Nasdaq's billboard! 😀
7
26
reply.ai retweeted
Huge congrats to @ompemi, @espinchi and the whole @replydotai crew for joining forces with one of the fastest growing SaaS companies out there! 🥂 It's been a lot of fun to work with them over the past 2 years alongside our friends from @JME_Ventures & @AllIronVentures. 🙌🏼
14 May 2020
We're thrilled to announce the first acquisition in Fund IV as @replydotai join forces with @kustomer. It's always exciting to see the merging of two fast-growing companies, especially when enhancing customer service is at the heart. Congrats Omar Pablo! techcrunch.com/2020/05/14/ku…
7
16
reply.ai retweeted
14 May 2020
We're thrilled to announce the first acquisition in Fund IV as @replydotai join forces with @kustomer. It's always exciting to see the merging of two fast-growing companies, especially when enhancing customer service is at the heart. Congrats Omar Pablo! techcrunch.com/2020/05/14/ku…
1
15
reply.ai retweeted
14 May 2020
Today is an incredibly exciting day for the entire Kustomer Krew. We are proud to announce our acquisition of @replydotai, deepening Kustomer’s intelligent #automation capabilities! 🤖🍾🎉kustomer.com/blog/kustomer-a…

2
7
19
reply.ai retweeted
14 May 2020
I am so excited to share that Reply.ai has been acquired by @kustomer 🤖🍾🎉 We’re joining Kustomer on their journey to revolutionize customer service. I’m so proud of the Reply team! kustomer.com/blog/kustomer-a…

38
24
165
reply.ai retweeted
10 Mar 2020
Did you miss our webinar with @replydotai on how to scale your #customerservice with the help of #AI? Don't worry... you can view it on demand here: fal.cn/370FQ

2
2
reply.ai retweeted
4 Mar 2020
Did you miss our webinar with @replydotai  on how to scale your customer service with the help of AI? Don't worry... you can view it on demand here: fal.cn/36Tp5

1
2
reply.ai retweeted
19 Feb 2020
.@ChadTev joins @replydotai to explore how #AI can help you meet customer demands and deliver superior service, without overwhelming your agents. fal.cn/36DnY
3
5
22 Jan 2020
Can you organize a Secret Santa in remote teams? Yes, you can!
1
5
reply.ai retweeted
20 Nov 2019
We're joining @replydotai to discuss best practices and use cases for bots on 12/4 at 10am CST. Register for the FREE webinar here: bit.ly/343A3W4 #artificialintelligence
5
3
17 Oct 2019
Today, @vitojph and @ADaiminger from our ML team will be sharing with the @ml_spain community at @GoogleStartupES how we've been using Deep Learning for Customer Service. 238 people and counting! meetup.com/es-ES/MachineLear…

8
10