At my local McDonald's they don't have a cashier because they want everyone using the touch screen terminals or app.
Yesterday, a Gen X guy came up. "I just wanna order a black coffee."
The McDonald's girl is up to her ears in drive-thru orders, but she sighs and comes over. "Okay, I can ring you up."
"YOU NEED TO UNDERSTAND WHAT THEY'RE DOING. They're trying to replace you, automate your jobs. That's why I won't use the screen. I'm trying to help you."
"Okay sir."
She gives him the coffee.