Live video assistance enhanced with augmented reality for insurance claims, customer service, tech support, call center and field service teams.
Joined April 2013
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We are thrilled to announce $42 million in Series B funding. "As a global leader, they can now expand their capabilities, making their interactions more intelligent and also bringing more automation to help humans work at their best." More at @TechCrunch techcrunch.com/2021/05/11/si…
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Give your med device field service teams the ability to respond, serve and solve FASTER than ever before with the remote support tool that feels like a SUPERPOWER... buff.ly/3LGI5gi
#RemoteSupport #VisualSupport #FieldService #MedDevice #MedTech #Healthcare #CX
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Here's a quick story about the Icelandic insurance company that transformed its claims process so drastically that it got them on stage with the President... buff.ly/3n3LPOE
#Insurance #Innovation #Sustainability #VisualClaims #RemoteSupport #VisualSupport
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While the heroes of Marvel and DC do a fine job of saving the universe, nobody from radiology is calling them when an MRI goes down. That kind of work requires a different set of skills... buff.ly/3k3Vjs8
#RemoteSupport #MedicalDevice #FieldService #AR #VisualSupport
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Insurance companies have no way of warning Debbie that the guy on his phone is going to run the red light. You can’t tell her to speed up or slow down. You can’t stop time. The best you can do is not make it worse. buff.ly/3Jl47nP
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In a world of surgical robots, pill-sized cameras and smart watches that can track our dreams, med device manufacturers need to make sure their service organization can keep up with changing times... buff.ly/3j5YWxa #medtech #fieldservice #healthcare #innovation #AI
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“Every new beginning comes from some other beginning's end.” —Seneca
Here's to a happy, healthy and prosperous 2023!
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Unlike Las Vegas, what happens at Field Service Asia doesn't stay at Field Service Asia. Plenty of actionable ideas and insights to inspire your service organization. We're proud to sponsor this event and look forward to seeing everyone in person again! buff.ly/3Ut3Qla
COVID challenged L’Oreal to develop an innovative way to connect with customers. See how SightCall and Salesforce helped them recreate the in-store experience with virtual beauty consultations... buff.ly/3SzSj1J @LOrealUSA @salesforce #innovation #visualsupport
Struggling with high operational costs and inefficient processes? SightCall for Microsoft Dynamics 365 can cut costs and streamline diagnostic efforts to deliver great experiences for customers, technicians and your business. buff.ly/3s9eWzn @Microsoft365 #visualsupport
More companies are realizing that embracing new digital tools to help them work smarter is no longer considered a bold or risky move. It’s become a necessity. buff.ly/3fkKr6j #digitalprocessautomation #visualautomation #innovation #digitaltransformation
How do you get 1,800 different contractors to meet ONE set of safety and quality standards? Give them a tool that changes the way they work... buff.ly/3Eq3RkZ #digitalprocessautomation #innovation #digitalworkflow #visualautomation
When it comes to reducing greenhouse gas emissions, helping companies decrease truck rolls and technician callouts really packs a punch... buff.ly/3dNa8Ms #sustainability #innovation #digitaltransformation
If your business is doing things the way they were done 500 years ago, you're probably due for an upgrade. Great insights on the multi-billion-dollar benefits of ditching pen and paper processes... buff.ly/3e6hfzG #digitaltransformation #digitization #processautomation
There’s an economic storm coming. The problem is that nobody can predict exactly where it will hit, how long it will last or what kind of damage it will do. buff.ly/3fkKr6j #visualsupport #visualautomation #digitaltransformation #leadership #innovation #sightcall
Thank you to we.Conect and all the great presenters who kindly shared their insights during the past 48 hours, we thoroughly enjoyed the 10th Smart Remote Service conference in Berlin and look forward to next year! @weCONECT @WashTec_AG #Remotesupport #smartremote
Once upon a time, a company could be considered “environmentally proactive” if they had recycling bins in the break rooms.But times have changed. buff.ly/3dNa8Ms #sustainability #corporatesustainability #visualsupport #sightcall #visualassistance #digitaltransformation
Conference Insight: "The key to getting buy-in for new tech in your company is to get the critics on board, build a fusion team, and invest in the planning and time it takes to iron out any concerns to make digitization journey a success." #smartremote #fusionteams #digitization
Achtung! If you speak German and are interested in virtually joining us for the Smart Remote Service event in Berlin (Sept 25-27)... we have free tickets available here: buff.ly/3y4Fwx9 @weCONECT #remotesupport #fieldservices #videosupport #customerservice
Congratulations to Kurt Schnittger and Tom Radojicic for winning The Service Council’s “Most Innovative” award for their SightCall presentation at the 2022 Smarter Services™ Executive Symposium in Chicago! @tservicecouncil @NCRCorporation @medtronic @Cummins @biotek @Hologic
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Here's some great advice about why most digital transformations fail... and what leaders must to do to keep from falling behind... buff.ly/3BtsB8z #digitaltransformation #innovation #technology
