We just passed $7M ARR at Rivo. Here's the numbers as we bootstrap towards $10M this year.
CONTEXT:
We're a loyalty platform for Shopify Plus working with brands like Ridge, Dr Squatch, True Classic, Thrive Causemetics, Princess Polly, Kitsch, Laura Geller, Fenty Beauty, Portland Leather, Tuckernuck, and over 11,000 more.
NUMBERS:
↳ MRR: $584K
↳ Active Subscribers: 1,911
↳ Net Revenue Churn: 1.65%
MY TAKEAWAYS:
- We are all in on AI, but building great teams is going nowhere. We're accelerating hiring vs pulling back. AI should be to free our team from mundane, repetitive work and focus on things only humans can do.
- In a world where 900 Shopify apps are released per week, relationships and showing up for your customers is the secret sauce now more than ever.
- This stuff is really, really hard, but extremely rewarding. If you're still here in 2026 making it work, I salute you.