CX Strategy, Digital Commerce, Marketing, Personalization, Transformation. CEO @blueprntagency. Former @Adobe @InterpublicIPG @inc 500 CEO & Entrepreneur. #BBN

Joined September 2008
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📣Pleased to announce for the 2nd consecutive year I've been named to the prestigious #TopRetailExpert2025 list by @RETHINK_Retail I look fwd to continuing to disrupt & transform #retail & provide #retailinsights, #retailnews, & #customerinsights #RETHINKRetail #TRE #trending
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📣 Customers remain resilient, 6 themes from @HomeDepot @Walmart @Target recent earnings calls: 🛍️ 1) Expanded Assortment 🤖 2) AI driving revenue 🚛 3) Fast fuels frequency 📢 4) Retail media surges 💰 5) Consumer diverging by income 🏪 6) Convenience is competitive advantage
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@Target - Announced Target is “working through the process” - Jim Lee, Target CFO
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Other companies who have confirmed they are seeking refunds include: @Apple @Costco @Ford @UPS @FedEx @JohnDeere @GM
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🎧 Listen to 'Retailer Tech Tips' conversation I had with @Rick_Olson @Kyndryl, where we cover 'Retail’s Secret to a Sellout Holiday Season'. open.spotify.com/episode/4KF… #retail #tre #RetailTech #PredictiveAnalytics #HolidayRetail #AIinRetail #holidayshopping #retailnews
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In this session we explore: 🛍️ Forecasting demand with greater accuracy 🔧 Optimizing inventory and assortments 👩‍💼 Streamlining operations for peak season 🥣 My search to find a bowl that I broke that matches the set
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🎄 While Black Friday & Cyber Monday are still few weeks away, check out this graphic that shows the days major retailers announced they will launch / launched their Holiday deals. #holidayshopping #blackfriday #cybermonday #retailsales #tre #retailnews #retailshopping
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✅ Some good news: The Fed just lowered their benchmark interest rate by 0.25 points today! 🙈 Now for less positive news on economy & holiday shopping season: 📉 Fed decision to lower rates based upon estimate inflation likely rose to 2.8% in Sept, highest since April 2024
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🎄 There have now been a couple of recent surveys that are reporting that customers will spend less this holiday season: 1) 2025 @NRFnews October Holiday Consumer Survey showed that customers expect to spend $890 this year compared to $902 in 2024
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2) 2025 @Deloitte Holiday Retail Survey shows that customers will spend on average $1,595 this year compared to $1,778 in 2024 #tre #USeconomy #economy #inflation #consumerconfidence #customershopping #retail #shopping #fedrate #holidayshopping
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📈 Breaking: @BEA_News announced US GDP grew 3% in Q2 2025 🛒 Personal consumption rose 1.4% vs 0.5% in Q1 🏦 Gross private domestic investment fell 15.6% vs 23.8% in Q1 🚢 Exports were down 1.8%, from 0.4%, imports were down 30.3%, from 37.9% cnbc.com/2025/07/30/gdp-q2-2…
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📈 Some good news coming out from the @Conferenceboard today. CCI for July increased 2 points, up to 97.2 from 95.2 in June. Tariffs remain 'top of mind' & @BLS_gov CPI increased 0.3% in June, so it is worth continuing to monitor these economic leading indicators.
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So much fun & very insightful, check it out! Big thanks to the @RETHINK_Retail team for having me!
💥 That was one hell of a debate. The Composable Commerce Debate Roundtable brought the heat and the honest truths. We heard why @VTEXcommerce left the MACH Alliance, straight from CEO @mgfaria, and got unfiltered insights from top retail experts on what composable really means, when tech adds value vs. chaos, and where AI (and humans) fit into the future of commerce. Missed it? The full recap is now live on our Youtube! Huge thanks to our experts: Jenna Flateman Posner (Host) and Casey Golden, Timm Henderlight, Joshua Rockoff and Mariano Gomide de Faria (Guests). 🎥 Watch the full session: rethink.industries/video/web…
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📢 ICYMI -- The Composable Commerce Debate brought to you by @RETHINK_Retail & @VTEXcommerce with host @JFlateman, VTEX Co-Founder, Mariano Gomide de Faria, #tre Casey Golden, & @JoshuxRockoff. linkedin.com/events/73382456… #digitalcommerce #AI #composable #CX
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