unitQ is AI for quality — unify every customer signal, turn them into insights, and tie them to your KPIs, all in real time.

Joined April 2018
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We analyzed 83M public app store reviews across 6,700 apps to identify the products whose users report the best experiences. Today we’re announcing the 2026 Epic Awards. The awards are based entirely on public customer feedback analyzed by unitQ AI, with no nominations or judging panels involved. Your users decided, the data confirmed. epicawards.unitq.com
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Most companies know when customers are unhappy. They don't know what it's costing them. Today we launched the unitQ platform to close that gap. Six products. One system. AI quality intelligence. New category. New era. → unitq.com/platform

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24 Apr 2025
Our mission has always been to help companies harness the authentic voice of their customers to deliver exceptional experiences. So, in case you missed it — @unitQsoftware unveiled the next chapter of that mission — a bold new brand identity, complete with a sleek new logo and a reimagined website that reflects the evolution of our product, our team and the future we are building together. But this is more than just a visual refresh. We are deepening our commitment to being the industry leader in AI for customer insights Explore the unitQ new brand, take a spin through the site, and let us know what you think. After all, the voice of the customer is why we’re here. 🚀 unitq.com/
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22 Apr 2025
We’re excited to unveil unitQ’s bold new brand — a reflection of our deepest commitment to helping the world’s leading companies turn unstructured customer feedback data into real-time, actionable insights with AI. unitq.com/blog/unitq-next-ch…
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25 Mar 2025
@unitQsoftware Wins AI Award from Business Intelligence Group for Generative AI Innovation Read our press release! prnewswire.com/news-releases…
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24 Mar 2025
📢 Reminder: @unitQsoftware is headed to @Zendesk Relate! We're hosting a roundtable: "Leveling up your CX game..." We also look forward to seeing you at our booth. unitq.com/blog/unitq-roundta…

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21 Mar 2025
Exciting news from @unitQsoftware is on the horizon! Next week, we'll unveil something big about agentQ, an autonomous AI designed to deliver real-time customer insights. Leveraging uniquely cleansed, translated and categorized customer feedback data, agentQ helps unitQ customers swiftly transform complex, siloed feedback signals into actionable recommendations — optimizing KPIs, enhancing customer experience and prioritizing strategic initiatives. Stay tuned! 🚀 unitq.com/agentq/ #AI #CustomerExperience #Innovation #CustomerFeedback #UserFeedback

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11 Mar 2025
High app store ratings aren’t just vanity metrics! They drive customer acquisition, retention and revenue growth. Apps with 4 star ratings see exponentially more downloads, higher in-app purchases and greater loyalty. But achieving and maintaining stellar ratings takes more than hope. It takes listening to the voice of the customer, and taking action on that voice. Read more on the @unitQsoftware Blog about the benefits of high app store ratings, and how to achieve and maintain them! unitq.com/blog/the-benefits-…

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unitQ retweeted
A CEO’s Startup Blueprint For SaaS Sales Success hubs.li/Q02j3gRQ0 Written by Christian Wiklund of @unitqsoftware

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25 Dec 2023
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23 Nov 2023
Happy Thanksgiving from all of us at @unitQsoftware.🦃 We're grateful for our amazing customers, community and partners. Wishing all a day filled with joy, gratitude and great food.
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unitQ retweeted
7 Nov 2023
The state of software quality overall is abysmal, particularly for multi-billion dollar companies that have virtually limitless resources. When you have a thousand engineers, sooner or later one will commit a regression and some core functionality will be broken for 6 months.
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30 Oct 2023
How can I improve user iOS user retention? What are the top issues in the latest release? How can I improve NPS? How can I reduce support tickets? What are the main drivers of negative sentiment in iOS? Just ask unitQ GPT — GenAI for Quality!
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