Lumen provides ultra-fast AI voice agents tailored to your brand tone that handle customer support and sales call operations, 24/7

Joined March 2022
247 Photos and videos
Pinned Tweet
19 Jun 2024
Tired of the Customer Service Black Hole? Don't get stuck waiting! #Lumen's AI agent is here to help! βœ… Get immediate answers to your questions. βœ… Troubleshoot problems with ease. βœ… Find the right solution, fast. Get started today- agents.uselumen.co #CustomerService
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24 Sep 2024
Give your customers the choice. Offer both human and AI support options to meet their preferences. Check out uselumen.co to get started #AI #LumenAI #AIagent #AISupport #prefernces #start #customersupport #CustomerExperience #options #AISolutions #AIassistant
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24 Sep 2024
Alarmingly, 99% of consumers have reported experiencing frustrations when interacting with customer service agents. Don't let poor customer service hurt your business! Try Lumen AI today at uselumen.co
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17 Sep 2024
Curious about self-service? πŸ€” Read our latest blog to discover how AI-powered tools is changing customer support. engage.uselumen.co/blog/the-… #selfservice #customercare #AI #Innovation #customersupport #support

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11 Sep 2024
Who is most likely to shout at a customer service rep for being rude? . . . #customersupport #customerexperience #CustomerService #GenZ #millennials #lumen
0% Baby Boomers
0% Gen X
0% Millennials
0% Gen Z
0 votes β€’ Final results
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9 Sep 2024
A simple push notification or email to inform customers about downtime or updates can significantly reduce queries and build loyalty. Keep your customers in the loop to: - Reduce support tickets - Increase customer satisfaction - Foster loyalty #customersupport #AI #Efficiency
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6 Sep 2024
What's the most unsatisfying response you've received from customer support? Let's hear it! 🎀
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6 Sep 2024
"We will get back to you"
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4 Sep 2024
Who else hates being stuck on hold? βœ‹ Let's change the narrative! With Lumen AI, customer service reps can turn frustrating experiences into delightful ones. What are you waiting for? uselumen.co #CustomerService #customersupport #AIagent #AISupport #AI
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2 Sep 2024
Get 70% of your day back! Most Customer support reps spend 10% of their time searching for answers. But what if you could get that time back and more? Try out AI-powered support today at uselumen.co #CustomerSupport #AISolutions #AI #AIagent #AISupport
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30 Aug 2024
What is your Customer Service Review like? Are you leaving your customers frustrated or Satisfied? Upgrade your support game and make a lasting impression! Turn frustration 😀 into delights with Lumen AI Agent. #customerexperience #AI #AIagent #AISupport #CustomerSupport
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28 Aug 2024
AI isn't here to steal your job, same goes for Lumen AI agent. It empowers support teams to automate repetitive tasks, reduce support tickets & offer 24/7 support. Empower your team now! uselumen.co #AI #AIagent #AISupport #automation #customersupport #Growth
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uselumen retweeted
21 Aug 2024
Need a break? Let Lumen AI Agent handle customer support. Enjoy your break knowing your customers are in good hands. Our AI agent provides round-the-clock support, freeing your team to recharge. #AI #LumenAI #AIagent #CustomerSupport #customers #VirtualAssistant
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26 Aug 2024
Can AI truly understand human emotions? Is it a waste of time or can it genuinely enhance our experiences? ➑️ Swipe now to see the breakdown on AI's emotional intelligence. Check out our blog for more insights on AI & its applications at uselumen.co #AI #Emotions
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26 Aug 2024
Can AI truly understand human emotions? Is it a waste of time or can it genuinely enhance our experiences? ➑️ Swipe now to see the breakdown on AI's emotional intelligence. Check out our blog for more insights on AI & its applications at uselumen.co #AI #Emotions
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uselumen retweeted
23 Aug 2024
Bad customer support can be a major turnoff for customers. Don't chase your customers away! Our innovative solution helps you deliver fast & 24/7 reliable support. Make the switch and thank us laterπŸ˜‰ Check out uselumen.co now #customersupport #AI #AISupport #churn
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19 Aug 2024
Which industry has the worst customer service? Let's find out!
0% Logistics/Food delivery
0% Internet providers
0% Fintech/Banks
0% Healthcare
0 votes β€’ Final results
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uselumen retweeted
7 Aug 2024
Our AI agent can diagnose common problems, guide users through solutions, and even escalate if needed. βœ… Boost team efficiency βœ… Reduce customer queries βœ… Keep customers happy with Lumen AI. #customersupport #AISupport #delivery #uselumen #aisupport #AIagent #AI #LumenAI
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16 Aug 2024
Ever heard of SLA? (Service Level Agreement). It's your service promise to customers! Clearly defining and tracking service levels builds trust and loyalty, ensuring timely responses and resolutions. πŸ•‘ #SLA #customerservice #business #AIagent #AISupport #AI #uselumen #lumen
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