This mindset is biggest hurdle in getting doctors with popular clinics to adopt digital queues
Long queues considered sign of competence!
Many agree that our digital queues will manage patients better & reduce wait time, but will reduce their popularity too :-(
Mindset 1
Tech 0
Why do patients believe that a doctor with an overflowing clinic who doesn't have enough time to answer your questions is a good doctor ?
They seem to believe that if there are so many other patients waiting to see him, he must be very good to command so much demand!