Joined August 2013
- Tweets 9,277
- Following 624
- Followers 757
- Likes 13,316
74 Photos and videos
“The funny thing about intelligence is… people only admit it when they finally need you.” 😅
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I talk about what really happens in customer CX retweeted
Jun 13
You'll make more money being:
- shameless
- outrageous
- unhinged
- relentless
- obsessed
So ignore people who make fun of your edge.
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One minute you’re motivating yourself like a TED Talk speaker… next minute you’re calculating how many customers you need before month end 😭
Targets will humble you fast.
#SalesLife #RetailLife #CustomerExperience #SalesTargets #RetailOperations
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I talk about what really happens in customer CX retweeted
12 Sep 2022
Take care of the people who take care of the people. In the end it is people who will rush to save you, not the numbers.
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If your employees find customers annoying, you have bad customer service.
~Simon Sinek
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I have ZERO tolerance for jealous Staff, who thinks another staff is being appreciated 👍
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“The customer is king” …but even kings won’t enjoy the kingdom if the employees are tired, unheard, and frustrated 😅
Great #CustomerExperience starts from within.
#CX #CustomerService #EmployeeExperience #Hospitality
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I went to a store in Lagos yesterday with a small business owner. She needed to pick up a few items for her business.
I was just observing how they operate.
When we got there, I even greeted the people at the counter with a smile. They replied, but everyone was busy “
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And honestly, that moment stayed with me.
Because sometimes in retail, it’s not that customers are impatient…
It’s that they feel invisible...I felt bad and pained.. I love customers.
#cxjourney #smallbusinessowners
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Have you ever been ignored in a store like this?
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Serving looks and customer experience at the same time 😌✨
Calm face. Soft smile. Professional mode activated.
Because sometimes the real customer service is: “Don’t worry, I’ll help you sort it out.” 💙 :::
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I talk about what really happens in customer CX retweeted
"Body no be firewood" is NOT a license to m@sturbate or f0rnicate.
Because this Body na Temple Of God
and this Body na House of the Lord! ✝️❤️
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I talk about what really happens in customer CX retweeted
Whatever you do, avoid ungrateful people.
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Always look to bless others, not just meet basic needs..
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I talk about what really happens in customer CX retweeted
Jun 7
On the other hand I would not advise people to get verified for monetization, expectations shouldn't be that high
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A customer walked into the store I was paid to train the staff, she was visibly upset because nobody attended to her for almost 15 minutes.
What struck me wasn’t the complaint.
It was the fact that everyone noticed her… but nobody took responsibility.
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That moment reminded me that CX in retail is not just service.
It’s ownership...
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The vibrations of GOD'S LOVE towards His children attract Hell
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I'm a STORY Time is revealing..
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