🇱🇻 Two days in Riga. Dozens of speakers. Hundreds of conversations.
So, what were the key themes emerging from Day 2 of NATO Strategic Communications Centre of Excellence Riga StratCom Dialogue?
1️⃣ Automation
AI is rapidly changing the economics of communication. Campaigns that once required significant resource can now be created, adapted and distributed at a scale that was previously impossible.
The challenge is that scale and effectiveness are not the same thing.
As communication becomes easier to create, it also becomes easier to flood the information environment with content, noise and competing narratives.
2️⃣ Resilience
In an environment where influence can be generated at machine speed, resilience becomes increasingly important.
As 🇺🇦 Yaroslav Turbil put it, societies need to invest in their information "immune system", helping people identify manipulation and misinformation for themselves, rather than relying on it being debunked after the fact.
3️⃣ Shared reality
As AI-generated content becomes more accessible and information increasingly personalised, understanding what's real, what's trustworthy and who to trust is becoming more complex.
4️⃣ Strategic initiative
Tetiana Haiduchyk described this as the ability to defend the information environment proactively, rather than simply responding to it.
💡 Beneath many of these discussions was a broader question:
As AI becomes more capable, are we investing enough in the people behind it?
Technology will continue to evolve.
The ability to think critically, understand audiences, make sense of complexity and apply sound judgement remains essential.
Human judgement remains the decisive advantage.
Of course, some of the most valuable conversations happened outside the sessions.
Over the past two days, we caught up with familiar faces, made new connections and heard a wide range of perspectives on the challenges organisations are facing right now.
We're looking forward to continuing those conversations and helping organisations navigate an increasingly complex information environment.
If you weren't in Riga but would like to discuss an idea or comms challenge, get in touch via DM or email.
📩 creative@bfbs.com
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