The Source for Contact Center Benchmarking, Certification, Training, Industry Reports and Consulting

Joined September 2009
322 Photos and videos
Contact Center Artificial Intelligence Certification LIVE ONLINE – January 27-28, 2026 #ai #contactcenter #cs #cx #customerservice #callcenter bit.ly/3MMi15P

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πŸ§›β€β™‚οΈ Count Contactula is in the house! Learn how to slay spooky support calls and turn frightful customers into fans. πŸ‘» Watch our Halloween training video now! πŸ‘‰ hubs.li/Q03R6fsK0 #CustomerService #BenchmarkPortal #Halloween #CallCenter
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πŸŽ‰ Sponsor Spotlight: @Resolv_Global πŸŽ‰ Proud sponsor of #CallCenterCampus 2025 in Austin, TX! From CX strategy to analytics & performance, they’re helping contact centers thrive. Meet the experts & explore the future of CX! πŸ”— Register: hubs.li/Q03BPzcQ0 #ResolvGlobal
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πŸ† The 2025 Top Contact Center Contest Winners are here! These CX rockstars set the gold standard for service, innovation & performance. See who topped the list πŸ‘‰ πŸ”— bit.ly/3GqYrte #CX #CallCenter #ContactCenter #BenchmarkPortal #CustomerExperience #TopPerformers

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🚨 The countdown to Call Center Campus 2025 is ON! πŸ“ Austin, TX | πŸ—“ Oct 22-24 🎀 Rockstar keynote by Nate Brown πŸ€– Empathetic AI 🧠 Mental health & leadership 🍻 Games, bites & brews 🎟 Early bird ends July 1 – register now: πŸ‘‰ hubs.li/Q03tFHST0 #CX #CallCenter
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🚨 EARLY BIRD ALERT! 🚨 Call Center Campus is coming to Austin! Get 30% OFF - under $500! βœ… Peer roundtables βœ… AI town halls βœ… Real case studies βœ… Epic networking βœ… Behind-the-scenes tours Offer ends June 30 - this WILL sell out! #CX #ContactCenter hubs.li/Q03sPmmx0
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Empower Your Agents β€” Boost Your Metrics Well-trained agents = better calls, happier customers, and improved KPIs. πŸ”Ή Real-world scenarios πŸ”Ή Proven techniques πŸ”Ή Engaging format bit.ly/3SIUBhK
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Ready to Level Up Your Contact Center Skills? From agent coaching to leadership development, we’ve got the tools to help your team perform at peak efficiency. πŸ‘‰ Explore our offerings: bit.ly/3ZXyQhU #ContactCenter #CXTraining #BenchmarkPortal #AgentSoftSkills
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30% OFF for 30 DAYS for 30 YEARS of Business! Don't Miss Out! This Event Will Sell Out! More Info - - > bit.ly/3SqYPdL #CX #CS #CallCenter #ContactCenter #Conference
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