Joined November 2015
- Tweets 202
- Following 105
- Followers 104
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25 Photos and videos
Pinned Tweet
29 Oct 2019
The #1 Customer Contact Event in the Region just got BIGGER & BOLDER! Download event guide: bit.ly/2VN74Tg ! Here's a snapshot of some of the companies you'll be joining at #CCWeekAU in the #GoldCoast #Australia
#cxtransformation #customercontact #customerexperience
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Customer Contact Week retweeted
23 Oct 2019
Importance of developing ‘CX Hub’ within contact centres first5000.com.au/blog/import… @AirAsia @Qantas @auspost @auspost_news @cbanewsroom #cx #ccweekau @ccweekau
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14 Nov 2019
Understand the strategies & best practices around delivering superior customer contact experiences - Click bit.ly/2pkUhvw to view our survey report! @CCW_Digital
#ccweekau #customerservice #cxtransformation #cxstrategy #customercontact
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CSIA is proud to be a supporting partner for Customer Contact Week Australia & New Zealand 2020 (@CCWeekAU). Learn what is next in the customer contact space from industry experts. Find out more and register now: ow.ly/KTXl50x35vb #CCWeekAU #customercontact
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Customer Contact Week retweeted
6 Nov 2019
The #ChiefCustomerOfficer has finally secured a seat at the executive table. In preparation for #CCW Australia and NZ, we highlighted a speaker spotlight with the CCO from AirAsia and Yum! Check it out here! #CustomerExperience #CustomerService
okt.to/4OfJnM
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Customer Contact Week retweeted
23 Oct 2019
Air Asia, CBA, KinCare To Discuss Need to Develop a ‘CX Hub’ within Contact Centres #CCWeekAU . bit.ly/33YESQd
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21 Oct 2019
What are the biggest trends, challenges & priorities in the #customercontact space when it comes to improving #CustomerExperience and #servicedelivery?
Have your say by taking our 5-minute industry survey bit.ly/2p3eJkb #CCWEEKAU
18 Oct 2019
Download the full agenda for #CCWeekAU! bit.ly/2VN74Tg >> Packed with over 70 speakers, 6 in-depth workshops, 3 site tours, new & expanded conference streams; you have every reason to be @ the event in Gold Coast!
#customercontact #contactcentre #customerexperience
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14 Oct 2019
Check out the latest market report from @CCW_Digital >> bit.ly/2okCJPb detailing the top trends in customer experience design & strategy. #customercontact #contactcentre #customerservice #CCWeekAU
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We're listening to Oswaldo Mestre Chief Service Officer/Director of Citizen all the way from the City of buffalo NY. Getting everyone in the swing of things after the opening address from Conference Chair Lindsay Whelan Manager Quitline #GOVCCAU
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The 19th Government Contact Centre Week at the Swisstotel, Sydney is here. Come and see Eric, Fiona and Paul and ask how you could win an Apple Watch and Airpods and find out how KIQCloud can help you achieve your long term goals. #GOVCCAU #knowledgemanagement #cx #governance
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Customer Contact Week retweeted
4 Mar 2019
Loved being in the Gold Coast last week for #ccweekau @ Gold Coast, Queensland instagram.com/anthony_bonnic…
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Customer Contact Week retweeted
1 Mar 2019
Enjoying being with the SA delegation at CCW Australia, and excited to see how well positioned CLEVVA is to support the drive for customer centricity, omni-channel delivery and consistent, compliant and context-relevant engagement journeys #CCWeekAU @CCWeekAU #ClevvaAI
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Customer Contact Week retweeted
1 Mar 2019
Authenticity and purpose! The secret sauce to driving change and engagement! Great presentation Trent Lewis #CCWeekAU
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Customer Contact Week retweeted
1 Mar 2019
Freshdesk’s Omniroute is wowing folks at the #CCWeekAU We want more of you guys to experience it! Join us at the @FreshworksInc stand.
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Customer Contact Week retweeted
1 Mar 2019
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