Joined December 2022
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WPManageNinja affiliate program: 20% commission on the first purchase across Fluent Forms, FluentCRM, FluentCart, Fluent Support, and the rest. Monthly PayPal payouts at $200 . Brand asset pack included.
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The monthly Fluent Support newsletter pulls one thread through the previous month's writing on support operations, retention, and AI workflows. Short, quiet, useful. Subscribe at the footer of any blog post.
fluentsupport.com/blog/?utm_…
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2026 CX reports keep saying the same thing: reactive support is over. What replaces it is predictive work, flagging churn early and reaching out before the ticket lands. The shift isn't more agents; it's better routing of context.
Learn more: fluentsupport.com/customer-s…
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32% of customers walk away from a brand after one bad experience. 71% say trusting a brand matters more now than before. A new Fluent Support read on why trust compounds slowly and breaks fast.
Read the full blog here: fluentsupport.com/how-to-bui…
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Fluent Support | Fastest HelpDesk for WordPress retweeted
Jun 2
Fewer than 400 lifetime copies of FluentCart remain. Self-hosted commerce, no transaction fees, subscriptions and licensing built in, all on one paid-once license.
The limited-time lifetime deal is still available 👇
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Fluent Support 2.1.0: Agent Groups, Agent-Initiated Tickets, Cloudflare R2 and Amazon S3 file storage, and a Dynamic Sidebar Widgets system for custom PHP and Vue components in the ticket view.
Full breakdown: fluentsupport.com/fluent-sup…
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AI in support isn't about replacing the human reply. It's about removing the work that gets in the way of one. Fluent Support AI handles summaries, tone analysis, and draft responses so agents focus on the parts that matter.
Learn more 👇
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Multi-course support routing in WordPress is a small problem until it isn't. A new tutorial builds course-based ticket routing in Fluent Support so tickets land with the right team automatically. No code.
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Marketing and support usually see different halves of the same customer. The Fluent Support FluentCRM integration syncs tickets to CRM profiles, surfaces CRM context inside the ticket view.
See how it works 👇
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WPManageNinja's affiliate program: 20% commission on the first purchase across Fluent Forms, FluentCRM, FluentCart, Fluent Support, and the rest. No cost to join. Monthly PayPal payouts at $200 .
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Support tickets without order context are guesswork. The Fluent Support FluentCart integration pulls full order history into every ticket and routes by product or order condition.
See how it works👇
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Fluent Support | Fastest HelpDesk for WordPress retweeted
May 25
NEW InfluenceWP Weekly Issue: "WordPress 7"
@kinsta @felixarntz @jonathan_dejong @iansvo @ToggleWP @Modulards_en @right_blogger @ActivityLog @AnalyticsForWP @WPSecurityNinja @WebberZone @Bit_form @fkadev @nickarceco and many more!
Read. Subscribe. 👇
influencewp.com/newsletter
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The Fluent Support monthly newsletter picks the small operational shifts that move retention and response time, and explains why they matter. One email a month, no padding.
Subscribe 👇
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71% of consumers expect unified support across channels. Only 29% get it. The 2026 gap isn't speed; it's continuity. The next channel a customer touches should already know who they are.
Get the full list of trends 👇
fluentsupport.com/customer-s…
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Three real tickets from ten years at the desk: a "plugin" that was actually an overheating fan, an ownership transfer with divorce papers attached, and a license a grandfather quietly set up for his grandson.
Read here 👇
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Most support teams spend more time writing the same reply than solving the actual problem. Fluent Support AI handles summaries, tone analysis, and reply suggestions, so agents focus on the ones that need a human.
See how it works 👇
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Fluent Support 2.2.0 is live. Internal Notifications, FluentBooking Integration, Public Ticket Numbers aand a lot more!
Full breakdown:
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Fluent Support | Fastest HelpDesk for WordPress retweeted
May 21
Attribution on small stores breaks the moment a customer leaves and comes back via a different channel.
FluentCart's new Page Browsing History addon records both the first and the last referrer on every order.
Full read👇
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