“You can’t lead others if you’re lying to yourself.” A must-listen episode with @JeremiahWheeler on real leadership in debt collection. 🎧 Watch now: zurl.co/kE8y7 #DebtCollection #FinTechLeadership #CollectionsEmpowerment

In 1998, Citibank and The Travelers Insurance Company merged. They hired legendary designer Paula Scher to create a new logo. In their first meeting, on a napkin, Scher drew what became the iconic Citi logo. As Scher got up to leave the room, someone from the Citi team asked, How can it be that it’s done in a second? “It’s done in a second and 34 years," Scher replied. “It’s done in a second [and] every experience and everything that’s in my head.” Takeaway 1: As Scher has become a master of her craft, she's experienced an interesting problem. "A lot of clients like to buy process," she explains. "they think they're not getting their money's worth [if] you solve the problem too fast." This is known as the "Labor Perception Bias." It's an interesting phenomenon: we are generally impatient, yet, we are skeptical if, for instance, we're at a fancy restaurant and the food comes out only minutes after we ordered. One of famous examples of the Labor Perception Bias is the parable of the engineer and the hammer: A factory owner hired an engineer to fix a broken-down engine. The engineer inspected the engine for one minute, took out his hammer, hammered the engine once, and then started the engine with no problem. The engineer charged the factory owner $5000. The factory owner was shocked, protested that the engineer had worked for only one minute, and asked for an itemized bill. The engineer sent the factory owner an itemized bill: Hammering the engine: $5 Knowing where to hammer the engine: $4,995 Takeaway 2: On my desk, there is a notecard that says, “All success is a lagging indicator.” The line comes from one of my favorite Ryan Holiday articles. “When a day’s writing goes well,” he writes, “it’s a lagging indicator of hours and hours spent researching and thinking… Receiving a promotion is a lagging indicator of a lot of quality work. Delivering a keynote with confidence is a lagging indicator of a lot of preparation.” Knowing where to hammer the engine is a lagging indicator of the years and years working with hammers and on engines. And Paula Scher’s ability to create an iconic logo in a second is a lagging indicator of 34 years spent honing her craft. - - - “When you sit down to create something...what you create is a culmination of everything you’ve seen and done previous to that point.” — Tinker Hatfield Follow @bpoppenheimer for more content like this!

We are busy filling the piggy banks for the Shade Tree Organization! Thank you to everyone who bought a pig and supported this charity that provides shelter to abused women and children. We were able to raise $10,000! Thank you all for your generosity 🐽🐷

The DRN team would like to wish everyone a Happy Holiday's today!

The Bearcats survive and advance after a BRAWL in the rain! 😼🌧 @BearcatsofAledo have punched their ticket to the State finals after outlasting Longview 17-14! @JackBox | @uiltexas | #TXHSFB

A quest for their 11th State Title... you read that RIGHT 👀 All the action happened in 5A Div. 1 Football tonight and @austyniven has the story! @uiltexas | #TXHSFB | @JackBox

Check out my podcast, Life, Business and Leadership with Jeremiah Wheeler, on Spotify! open.spotify.com/show/072oeb…

If you're at the Coalition of Law Enforcement and Retail Conference in Orlando Florida this week, stop by our booth and either Cody Goyer or Noel Peña would be glad to help! #RetailCrime #LPR #Analytics #Data #CLEAR

In our latest blog written by Cortney O., learn how DRN analytics can help prepare for record delinquency and losses by clicking the link below. drndata.com/blog/preparing-f… #Loss #Data #Analytics #LPR #FinTech

CURepossession - Meet the new ARA President, Vaughn Clemmons - mailchi.mp/cucollector.com/h…

Thank you all for the donations and coming to our NARS Golf Tournament this year benefitting RABF and Repo Alliance!

Check out our latest blog written by Noel Peña where he recaps the 2022 NAF Conference and discusses how DRN can add value for lenders – especially in the loan origination stage and with portfolio management. Click the link to learn more: drndata.com/blog/naf-confere… #Lending #LPR

Don't forget to stop by the DRN/MVTRAC booth next week for NARS 2022 in Denver, CO at the Omni Interlocken hotel! If you haven't already, click the link below to get registered: reposummit.com/register-onli… #NARS #Repo #Networking #Conference #Denver

CURepossession - NARS Announces their Hole In One Prize - mailchi.mp/cucollector.com/h…

Had a great time at the annual DRNvitational. Thank you to all that attended. #networking #golf #LPR #dataandanalytics #thankyou

Our latest insurance solution, DRNsights Investigations will be available soon! It combines our location data of over 15 billion plate scans and our advanced analytics to combat fraud and improper claims payments. Watch the video below to learn more: vimeo.com/709587756

⚠️ INSIDE LOOK at the heroism displayed by Trooper Toni Schuck. As the last line of defense, she placed herself directly in the path of a drunk driver heading toward a road closure where countless innocent bystanders were participating in a 10K race. Thank you, Trooper Schuck!

Welcome our 11 new RMAI January members! 🙌 SimpleCertifiedMail Specialty Finance Group ACI Worldwide Concepts2Code Checkmark Collections Credit Recovery Systems, LLC Exdebt, Inc. Retrieval Alliance Basham & Scott, LLC Republic Finance, LLC TD Bank Bridgecrest Upstart Network

FT Partners’ research report, The Race to the Super App, features profiles of over 60 companies – now including an overview of American Express’ recently announced checking account and its path to competing against FinTech Super Apps: finte.ch/SuperApp #FinTech #SuperApp