Kinetic Data delivers streamlined service experiences from request through delivery for high volume, complex, compliant-minded organizations.

Joined December 2009
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Change can be scary. Even scarier is not changing and losing your edge. Learn a better approach to digital transformation and what to look for in a platform. Download this free e-book and get started today. kineticdata.com/white-paper/… #digitaltransformation #GovTech #FedIT
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Why “Embrace & Extend” Beats “Rip & Replace” kineticdata.com/why-embrace-… Enterprises are generally avoiding large-scale rip-and-replace tech investments. But tactical purchases can drive more value from their installed systems. #ITSM #digitaltransformation #BPM
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How IT Pros Can be Like X-Men (Instead of Ex-pendable) kineticdata.com/it-service-m… There are (at least) three reasons CIO tenures aren't longer. Here's how to fix them and make IT teams into business heroes. #ITSM #CIO #automation #classic
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Automating Employee Provisioning Processes with Request Management kineticdata.com/automated-em… How are employee provisioning activities that are orchestrated with a Request Management application improved? Our experts share how it's done. #helpdesk #ITSM #onboarding #classic
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The #CliftonStrengths exercise is a powerful tool that helps identify and harness individual talents for team success. Here's what we learned from our experience. kineticdata.com/unleashing-p… #CX #customerservice #professionaldevelopment
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People naturally develop attachments to the tools and technologies they are familiar with, as they invest time and effort in mastering them. Here's a practical approach. #ChangeManagement Starts with the People kineticdata.com/change-manag… via @KineticData #leadership #futureofwork
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Powering the AI Adoption Curve in the US #Military kineticdata.com/powering-the… While the potential of #AI is vast, so too are the challenges of integrating this technology into a complex and multifaceted organization like the #DoD. #software @DeptofDefense
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Remote Assistance in Air-Gapped Environments: Tips from a Software Consultant kineticdata.com/navigating-r… The challenge of #customersupport in air-gapped environments...14 time zones away. #customerservice #CX #SaaS
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Streamlining the "Data to Intelligence to Action" Process in the DoD kineticdata.com/streamline-d… #Workflow automation that supports #AI in the military offers valuable benefits. #automation #software #miltech @DeptofDefense

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First Day Insights: A Chief Experience Officer’s Guide to Balancing Specialization and Integration kineticdata.com/first-day-in… Here's how to make an impact as a new CXO from day one forward. #CXO #CX #UX #digitalexperience
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#DigitalTransformation : How Paper-Based Processes Slow Down Military Decision Making kineticdata.com/paper-based-… The U.S. #military, known for its cutting-edge #technology, still relies on a lot of paper. Here's how to fix that. #innovation @DeptofDefense
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How Automated Workflows Are Transforming the Military: Less Paperwork, Faster Decisions kineticdata.com/automated-wo… The military is well known for its paperwork. #Workflow #automation can eliminate delays and frustration in the @DeptofDefense . #software #miltech
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The Importance of the SF-50 Form for Federal Employees kineticdata.com/importance-o… Think of the SF 50 as the equivalent of your personal LinkedIn profile page except you truly need to keep it updated. Here's an easier way to do that. #miltech #software #formsautomation #SF50
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Who’s to Argue with Frank Slootman on Consumption Pricing? kineticdata.com/consumption-… Per-user license pricing is "not equitable." Consumption-based pricing aligns value to cost, reduces #bloatware, and better aligns customers w/ vendors. #govtech #software #SaaS
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Enhancing Government Efficiency: Kinetic Data’s Role in Modernization through Webform-to-PDF Conversion kineticdata.com/enhancing-go… Here's our methodology for transforming web form responses into PDFs, plus how we contribute to overall #modernization objectives. #XML #govtech
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The Value of Consolidation 2.0 for Federal IT kineticdata.com/value-of-con… The web of software used to manage #FedCiv agencies and the #military is vast and often archaic. But this can be fixed with minimal cost and disruption. #govtech #innovation @DeptofDefense
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Balancing Resource Sharing in Multi-tenant Architectures with Single-tenant Services kineticdata.com/balancing-re… A look at the challenges of integrating single-tenant services into multi-tenant solutions, focusing on security and performance. #multitenant #encryption #software
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Why Elixir May Be Kinetic Data’s Future kineticdata.com/why-elixir-m… We're still fans of Java, but there’s a lot to love about Elixir: fault-tolerance, functional programming, Actor-based concurrency, and overall performance. #appdev #Elixir #Erlang #Java #JRuby
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Business Process Automation: Cut Fulfillment Cost by 80% with Automation kineticdata.com/how-does-aut… Visibility takes away fear and gives people confidence that the system is working for them, making for a positive experience. #workflow #automation #BPA #digitaltransformation
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Business Process Optimization: How to Move from Automation Stage Five to Stage Six kineticdata.com/kamm-busines… Stage 6 of the KAMM framework culminates the journey from unstructured and unmanaged manual processes to full automation. #workflow #automation #BPO #digitaltransformation
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Automate Business Processes: Replace Human Effort with Machine Tasks kineticdata.com/automate-bus… In the 6-step journey to transform a manual workflow to a fully automated process, the leap from Stage 3 to Stage 4 is a big one. #workflow #automation #BPA #digitaltransformation
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