Premier @fordnation said it best: “Enough is enough.” Shoplifters steal merchandise. Credit lifters steal trust. It’s time to protect Canada’s honest businesses — not reward abuse. 📷metcredit.com/blog/enough-is… #EnoughIsEnough #DougFord #CDNBusiness #DebtCollection #MetCredit

When the economy tightens up, overdue accounts can rise fast. But something ELSE happens too: you find out which customers communicate well… and which 👻 you completely. A lot of businesses are dealing with that reality right now. One thing we’ve learned at MetCredit is how strong receivables processes become even more important during uncertain markets because cash flow problems spread fast between businesses. What changes are you seeing lately? (Scary or otherwise) #Business #CashFlow #Economy

AI agents are getting really powerful. But collections still involves human judgment and emotional intelligence. A business owner dealing with temporary cash flow pressure is REALLY different from someone intentionally avoiding payment. Good recovery work depends on understanding the difference. That’s why MetCredit combines advanced technology with experienced people trained in Solution-Oriented Recovery™. With so many businesses running toward bots and agentic workflows, human nuance matters hugely. What signs of this do you see in your own industry? #AI #CustomerExperience #DebtRecovery

Howie Sniderman, KC, receiving a thank you gift for his legal presentation from David Hopkyns, Chair of the conference, at the CIC National Conference in Jasper this week. Proudly sponsored by MetCredit! #CreditProfessionals #CanadianBusiness #CICConference

Wonderful experience attending the cowboy western night in Jasper this week for the Credit Institute of Canada National Conference, sponsored by MetCredit! Howie Sniderman, KC with David Hopkyns, VP MetCredit. #CreditProfessionals #CanadianBusiness #CICConference

Harinder Virk with Pattison Food Group, Lina Chindamo with Credit Safe, and David Hopkyns of MetCredit, attending the CIC National Conference in beautiful Jasper, Alberta this week. Proudly sponsored by MetCredit! #CreditProfessionals #CanadianBusiness #CICConference

Ironically, growing businesses often experience WORSE cash flow. More customers.   More invoices.     More administrative complexity.       MORE overdue accounts hiding in the chaos. Revenue growth without receivables discipline can create serious operational pressure … surprisingly fast. Growth and collections strategy need to scale together. #ScalingBusiness #CashFlowManagement

AI is changing debt collection—but not just by making it faster. It’s also making overdue accounts easier to ignore, delay, or filter out entirely. Automated replies, inbox summaries, and digital noise are changing how payment conversations happen. But behind every overdue account is still something very human. At MetCredit, we use advanced technology every day—but we know tools alone don’t resolve debt. People do. That’s why the best results still come from experience, timing, and real conversation. Read more in our latest blog bit.ly/4vIaxSE #MetCredit #DebtCollection #AI #AccountsReceivable #CashFlow #BusinessFinance

The annual Past Chairs' Golf Classic continues to be one of the Chamber's favourite networking events, bringing together businesses from across the region for a day of connection and camaraderie. Pictured (L to R): George Preece (CCP Emeritus), Business Development Manager at MetCredit, with Lissa Savage, Jeremy Giles, Dillon O'Henly, and Damien Drew of MacNeill Edmundson. #LondonON #ChamberOfCommerce #BusinessNetworking

The Chamber of Commerce London Past Chairs’ Golf Classic once again brought together professionals from across the local business community at West Haven Golf & Country Club. It was an opportunity to connect, reconnect, and engage with peers across a range of industries throughout the day. Pictured are Kevin Cavender, Jessica Witka, Neil Wilcox, and Evelyn Gartner of BITE Marketing with George Preece (CCP Emeritus), Business Development Manager at MetCredit. #LondonON #BusinessCommunity #GolfClassic #Networking

The Chamber of Commerce London Past Chairs’ Golf Classic brought together business professionals from across the region for a day of networking, relationship-building, and a little friendly competition. Pictured are George Preece of MetCredit with Vijai Lakshmikanthan, Josh Dare, Katie Ross, and Adam Scherer from Starlim North America. #LondonON #ChamberOfCommerce #BusinessNetworking #GolfTournament

The heat was on at the Chamber of Commerce London Past Chairs’ Golf Classic, but so was the networking. George Preece (CCP Emeritus), Business Development Manager with MetCredit, spent the day connecting with fellow business leaders, including Dipesh Parmar, Mark Peckham, Chirag Shah, and Brian Costigan of PricewaterhouseCoopers. The annual tournament continues to be a great opportunity for professionals from across the London business community to come together, build relationships, and enjoy a day on the course. #LondonON #BusinessCommunity #GolfClassic #Networking

Modern recovery work depends on technology in a BIG way: • analytics • workflows • automation • credit bureau reporting • communication systems BUT technology alone struggles to resolve difficult conversations.  It can make a real mess of sensitive ones. The best outcomes usually happen when strong systems SUPPORT experienced professionals instead of replacing them. That balance matters. We work really hard on getting it right at MetCredit. Need real emotional intelligence and collection expertise? Ping us. #Technology #BusinessSystems #Collections

Peter Smith, CPA, CA, CCP - with David Hopkyns, President and Dean of the CIC. We look forward to connecting with you at this year’s CIC National Credit Conference. #CreditProfessionals #CanadianBusiness #CICConference

David Hopkyns and Shannon Walsh hosting MetCredit's booth 👋 at the CIC's National Credit Conference in beautiful Jasper, Alberta. MetCredit is proud to continue supporting one of Canada’s most important events for credit and receivables professionals as a Diamond Sponsor. #CICConference #CreditProfessionals #CanadianBusiness

Attending the 2026 CIC Conference at Jasper Park Lodge. David H. Hopkyns, ACI Vice President, Business Development with MetCredit and Ellen Chammas CCP, BA with Purolator Inc. #CICConference #CreditProfessionals #CanadianBusiness

We’re excited to connect with credit professionals from across Canada at this year's CIC National Credit Conference. David H. Hopkyns, ACI, Vice President, Business Development with MetCredit with Nawshad Khadaroo, GM CIC. #CICConference #CreditProfessionals #CanadianBusiness

One thing I’m working on at MetCredit is all the Chambers of Commerce and Boards of Trade we’re memes of across Canada.  So. Many. Chambers! Chambers of Commerce and Boards of Trade are closely connected to business and often hear about economic pressure points early. Members start talking about: • slower payments • tighter margins • harder collections • customer uncertainty That’s one reason conversations around receivables and risk management matter so much now. Healthy businesses strengthen entire communities. What trends are you hearing lately? By the way, Chamber and BOT members get a discount on collection fees. Worth knowing. #ChamberOfCommerce #BoardOfTrade #BusinessCommunity

🚨 ALERTE À LA FRAUDE 🚨 Des courriels frauduleux usurpent l'identité de MetCredit et prétendent faussement recouvrer des sommes dues par Hydro-Québec.   Veuillez noter : - MetCrédit utilise UNIQUEMENT les adresses courriel @metcredit.com/@metcredit.ca  - Nous n'envoyons JAMAIS d'avis de recouvrement à partir d'adresses gmail - Hydro-Québec n'est pas un client de MetCrédit   NE RÉPONDEZ PAS, NE CLIQUEZ PAS sur les liens et N'ENVOYEZ AUCUN PAIEMENT.   Ce cas a été signalé au centre antifraude du Canada.

🚨 FRAUD ALERT 🚨 Fraudulent emails are being sent impersonating MetCredit and falsely claiming to collect for Hydro-Québec. Please note: - MetCredit ONLY uses @metcredit.com/@metcredit.ca email addresses - We do NOT send collection notices from Gmail accounts - Hydro-Québec is not a MetCredit client Do NOT reply, click links, or send payment. This has been reported to the Canadian Anti-Fraud Centre.

One thing experienced collectors learn quickly: Overdue accounts are hardly ever just about money. Sometimes it’s disorganization. Other times it’s business stress. It could be internal disputes or issues with what you delivered. And sometimes pure avoidance. Professional recovery means reading what it REALLY is, and knowing how to navigate that situation calmly and productively. That’s a HUGE part of what Solution-Oriented Recovery™ is really about. Got any questions about how that works in practice?  Message us. #Collections #BusinessOperations