My travels have convinced me that we are now in the Age of Emboldenment.
How so? First, the good news. AI is having an effect that is often not discussed: it gives the underconfident a voice. People who once struggled to articulate what they knew deep in their minds but had a difficult time finding the words can now communicate with much more clarity and precision. Giving the once voiceless a voice is wonderful.
But there's a dark side to this emboldening. AI is also giving people an awkward and truly borrowed confidence. Some act as if consuming an idea is the same as understanding it. With every new prompt, the AI answers come fast and furious, and with such seductive fluency. The sand castle looks magnificent. Then the questioning starts, the tide comes in, and the sand castle disappears.
The differentiator here? Using AI as an assistant versus using AI as a steroid. Using AI to help hone your own ideas and write them more clearly, organize your thinking, or stress-test your argument? That strikes me as a force multiplier. It makes genuine expertise more powerful and more visible, and this helps us all learn more from others' ideas. AI as an assistant.
But, relying on AI to generate ideas that you do not actually understand yourself? That is the steroid at work. And, I am not saying this as an academic who romanticizes/rewards struggle for its own sake. I see the same within organizations, even where total output, not struggles, is crucial. The premise here is that the struggle and wrestling with an idea are creating the understanding. You cannot borrow it. You cannot shortcut it.
Making real change within organizations almost always requires some sort of verbal discussion and defense of a proposed action, policy, or idea. The person who has genuinely wrestled with a hard problem and the person who asked AI to wrestle for them are not the same. Just like steroids get detected, fake knowledge gets exposed. Always has. AI just accelerates both the inflation and the reckoning.
So, let me end with a prediction that complements what I wrote earlier: critical thinking and communication will soon become, by far, the most valued skills in the room (maybe they always have been in some rooms, but even more important now). Homogeneity is the reason why: everyone has access to the same AI. This means that the differentiator isn't who can generate the answer, it is who understands and can explain it.
The Age of Emboldenment is here. Make sure your confidence is built on bedrock, not sand.