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SeeLevel HX @SeeLevelHX

A leading mystery shopping company helping #businesses generate more ROI through a better #CX. #mysteryshopping

Joined November 2015
  • Tweets 2,739
  • Following 5,604
  • Followers 6,092
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SeeLevel HX@SeeLevelHX
6 Sep 2018
How Does #MysteryShopping Work? - What is Mystery Shopping? - The Benefits of Mystery #Shopping - ... #CustomerExperience #CX #SecretShopping #CustomerSuccess #CustomerSupport #CustomerService #Retail #Restaurant #Hospitality #SmallBiz #SmallBusiness buff.ly/2uzg0iu

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How is #MysteryShopping different from customer surveys or employee surveys? Mystery shopping provides objective #data to assess certain areas of a brand’s operations. Learn more about mystery shopping and why @SeeLevelHX is the #1 solution buff.ly/2uzg0iu
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According to the 2021 @SeeLevelHX Annual Drive-Thru Study, #OrderConfirmationBoards are well worth the investment! #OCBs sped up Total Time by 34 seconds on average. Read more in the full report 👉 buff.ly/2XPT7sY
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"Does it feel like you've spent more time in line at restaurant drive-thrus this year? You are not alone." #Drivethru wait times increased by more than 25 seconds this year. Read more in @USATODAY on the @SeeLevelHX 2021 Annual Drive-Thru Study ➡️ buff.ly/3mOo5KG
With #LaborShortages, #SupplyChain challenges and #Inflation, the #BrandExperience is more vulnerable than ever. At @SeeLevelHX, we help you see your business at your customer’s level. Learn how we can help you maximize your #CustomerExperience buff.ly/3tfDTbX
SeeLevel HX retweeted
Insider Retail@insiderretail
11 Oct 2021
Fast food isn't as fast anymore, but it's more popular than ever businessinsider.com/fast-foo…

Fast food isn't as fast anymore, but it's more popular than ever

Waits have gotten consistently longer each year, but sales are also up. The future of fast food is slower service and longer lines.

businessinsider.com
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The 2021 @SeeLevelHX Annual Drive-Thru Study is here! Download the latest report to see the impact of #staff shortages and #SupplyChain challenges on timing, order accuracy, friendliness, and more buff.ly/2XPT7sY
How have #COVID19 #restaurant protocols changed since last year? According to the 2021 @SeeLevelHX Annual Drive-Thru Report, only 54% of staff wore masks compared to 91% in 2020. Download the full report now for more insights 👉 buff.ly/2XPT7sY
Does your #restaurant #DriveThru have an #OrderConfirmationBoard? According to the 2021 @SeeLevelHX Annual Drive-Thru Study, #OCBs sped up Total Time by 34 seconds on average! Read more in the full report ➡️ buff.ly/2XPT7sY
The #BrandExperience is more important than ever! Let @SeeLevelHX be the “eyes and ears” of what is truly occurring across your locations. We’ll help you identify your pain points and provide you with actionable insights to uplevel your #CustomerExperience buff.ly/2OVKaJc
We just unveiled the 2021 @SeeLevelHX Annual Drive-Thru Study! The latest report unveils shifts in time and accuracy including: 👉 25.59 second increase compared to 2020 👉 Inaccurate orders took 71 seconds longer Download the report for more insights buff.ly/2XPT7sY
We just unveiled the 2021 @SeeLevelHX Annual Drive-Thru Study! The latest report unveils shifts in time and accuracy including: 👉 25.59 second increase compared to 2020 👉 Inaccurate orders took 44 seconds longer Download the report for more insights buff.ly/2XPT7sY
The 2021 @SeeLevelHX Annual Drive-Thru Study was just released and uncovered: 👉 The top 10 brands ranked by speed, order accuracy, taste & service 👉 25.59 second increase in Total Time 👉 Increase in inaccurate orders Download the full report for more buff.ly/2XPT7sY
SeeLevel HX retweeted
Restaurant Dive@RestaurantDive
24 Sep 2021
Drive-thru times slowed by almost 26 seconds and order accuracy fell at major QSRs in 2021, according to a study from @SeeLevelHX #RestaurantNews #Drivethru #QSR restaurantdive.com/news/driv…

Drive-thru speed of service slowed 26 seconds in 2021, study finds

Order accuracy also declined by 2% year-over-year at QSR chains, which SeeLevel HX attributes to continued restaurant labor woes, supply chain issues and inflation.

restaurantdive.com
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The 2021 @SeeLevelHX Annual Drive-Thru Study is here! Download the latest report to see the impact of #staffing shortages and #SupplyChain challenges on timing, order accuracy, friendliness, and more 👉 buff.ly/2XPT7sY
Unlike other #MarketResearch firms that just hand off the data, at @SeeLevelHX we work hand-in-hand with our clients to provide actionable insights and solutions to address and solve your #CustomerExperience pain points. Learn more 👉 buff.ly/3tfDTbX
The 2021 @SeeLevelHX #DriveThruStudy will be released soon! We’re already seeing a major shake-up between #QSRs with the lowest wait times. How will the brands stack up this year? Check out last year’s study here ➡️ buff.ly/3h6bb8z
Not all #MarketResearch is created equal! #MysteryShopping provides objective data so brands can gain insights into their #CustomerExperience including service and satisfaction. Partner with @SeeLevelHX to see your business at your customer’s level buff.ly/3zYAKjt
The #BrandExperience is more important than ever! Let @SeeLevelHX be the “eyes and ears” of what is truly occurring across your locations. We’ll help you identify your pain points and provide you with actionable insights to uplevel your #CustomerExperience buff.ly/2OVKaJc
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How is #MysteryShopping different from customer surveys or employee surveys? Mystery shopping provides objective #data to assess certain areas of a brand’s operations. Learn more about mystery shopping and why @SeeLevelHX is the #1 solution buff.ly/2uzg0iu
Evaluating your brand’s #CustomerExperience can be objectively measured with the help of #MysteryShopping. Learn more about how @SeeLevelHX can give actionable insights on how to further improve the quality of #CustomerSatisfaction your business provides buff.ly/3tfDTbX
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