At yodelhell.co.uk we're fighting for better customer service from #YODEL. All we want is our packages delivered intact. Is it too much to ask?

Joined January 2013
482 Photos and videos
Pinned Tweet
11 May 2017
When you choose YODEL to deliver for you, THIS is what you're aligning yourself with. THIS is why we'll shame you. yodelhell.co.uk/10-worst-thi…

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YODELhell retweeted
31 Jan 2025
@YodelOnline strike again! The van literally pulled up outside my house. The driver looked at my door. Then pulled away! I assumed he'd come back. The parcel is very important & urgeant too. WHY the F do companies use these delivery companies? @YODELhell
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YODELhell retweeted
Shocking from yodel and impossible to get hold of anyone from the company
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3 Apr 2025
YODEL once again making stuff up. The contract they have is with the SENDER. It is the sender’s responsibility to refund, replace or deal with any issues caused by the delivery company.
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YODELhell retweeted
Hey @virginmedia yet again @YodelOnline failed to deliver my package from you yesterday was out for delivery then all of a sudden they wanted more details of address so order held and I give them address same as you did today been out for delivery but not received again not happy
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Why are @YodelOnline so inept at delivering parcels? They have our address, phone number, W3W, and directions yet still can’t get my parcel to me. He was 2 miles away and didn’t even bother to try.
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Disappointed in @YodelOnline A SM update saying 'Please be aware that some deliveries may be delayed due to hazardous conditions for our drivers. If your parcel does not arrive when stated, we will attempt to deliver the following day (or when able)' .. Would be courteous!
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YODELhell retweeted
Thanks @YodelOnline. Excelled yourselves again. No wonder the coward of a driver didn’t knock.
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YODELhell retweeted
What is it with parcel delivery companies? My @YodelOnline delivery driver has not moved from this spot all morning, and even at 11pm last night he was still one stop (and about 1/2 mile) from my house. If he's there I'll go and meet him. Might be quicker...
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YODELhell retweeted
30 Dec 2024
@YodelOnline your delivery driver left this photo but it doesn’t show them handing the parcel to anyone, it’s just a picture of the door which they snapped then drove off with the parcel! Why does Yodel make it easy for its drivers to get away with theft? This isn’t proof of delivery! The next door addresses are boarded up, so the driver couldn’t possibly have delivered to my recipient’s neighbours as they don’t exist, and there’s no safe place anywhere in sight. This is a clear case of theft! I demand to have my parcel back or delivered, @YodelOnlinesupp! @YODELhell @TysonYodelrep24 @Yodelonlinec
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YODELhell retweeted
25 Mar 2024
Replying to @laithwaites
@laithwaites @YodelOnline @YODELhell @YodelhellF #nodel please explain to me how this meets the delivery request of: "CASE CAN BE LEFT DOWN REAR OF HOUSE IF CUSTOMERIS OUT LEAVE A CARD" btw no card and just and just for clarification, that's the front, and the gate was not locked
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YODELhell retweeted
Yodel please be aware 1 of your drivers can’t tell the difference in addresses and postcodes. So finds the postcode & leaves parcel on doorstep of a currently closed pub on a main road and considers this delivered & a safe place as it’s the same postcode. @YodeOnline @YODELhell
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YODELhell retweeted
23 Apr 2024
@YodelOnline @YODELhell absolutely disgusted. Easter parcel delivered to wrong address can see photo and yodel confirmed incorrect satnav destination when delivered. Need letter from depot for eBay refund. Chased multiple times and everytime told 14days, I wait and nothing.
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YODELhell retweeted
24 Nov 2023
Do @YodelOnline send an email to say they've delivered, when they haven't??? @YODELhell My daughter is awaiting a very rare figure, she's searched all over for it! Finally found it, guess who is delivering? Yodel! Now got an email to say its been delivered. It hasn't!
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YODELhell retweeted
24 Jul 2023
Replying to @YODELhell
@YODELhell literally the shittest courier service - customer support lie openly and with no sense of ownership and take no responsibility - how are brands like brewdog still using these cowboys ? I’ve two brewdog parcels out and they are lost in yodels system - they don’t care
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YODELhell retweeted
8 Aug 2023
Brilliant email from @YodelOnline considering I still have the package! @YODELhell
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YODELhell retweeted
Replying to @YODELhell
@YODELhell so Yodeldirect isn’t Yodel and won’t help with my neighbours delivery 😂😂😂
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14 Aug 2023
Even YODEL wouldn’t mess with The Doctor!
So @evri_team Evri ‘tried to deliver’ on Saturday did they? Well none of the eleven people here all day saw you in your invisible van! No safe place? Rubbish!
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