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Benjamin Falke @__________bf

Enterprise Designer; Organizer of intersectionconf.com; Enterprise Design Framework enterprisedesignframework.co… #enterprisedesign

Joined February 2013
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Benjamin Falke@__________bf
13 Aug 2018
#INTERSECTION18 Conference - #EnterpriseDesign - Designing the Enterprise - Discuss, define, and learn what is needed to design holistically. bit.ly/2leNWvI #ServiceDesign #BusinessDesign #EntArch #DesignThinking #UX #BA @intersectioncon
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Agile Architecture - An Oxymoron? @FromHereOn_ - #agile #entarch - buff.ly/2PKojVs
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Transform Your Organization Into A Network Of Teams – In 5 Steps - via @corp_rebels - buff.ly/2H1gfaB
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Wildflower schools: Ecosystem of decentralized Montessori microschools - @wildflowerschls #decentralized #platformdesign #learning buff.ly/2PJrtZz
#Servicedesign: 15 principles for getting it right - @LouiseDowne - buff.ly/2OlueLl
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"All this digital stuff has made you so detached... The more digital you become, the more disloyal I will become" @gerrymcgovern - #cx buff.ly/2QV8Leb
Alibaba and the Future of Business - Ming Zeng - #cx #smartbusiness #ecosystems - buff.ly/2MMwaQ7
The Business of Removing Negatives from a Product / Rationally choosing the irrational - Eugen Eşanu - #ux - buff.ly/2QIZ2r6
Predictions 2019: Customer Experience Comes Under Fire - Harley Manning - #cx - forr.com/2OomXdj

Predictions 2019: Customer Experience Comes Under Fire

Brands just aren’t doing what they need to do in order to make big gains in customer experience.

go.forrester.com
The Design Leadership Framework - Katharina Weber - #Intersection18 video - #designleadership - buff.ly/2xuFyyX
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Measuring and Quantifying User Experience - Matej Latin - #ux #metrics - buff.ly/2HQOMZ2
"What is the value of Business Architecture?" - Raj Ramesh @DrRajRamesh - #businessarchitecture buff.ly/2SWljU0
"One Innovation Culture, Please" - Krista Naumenen, Futurice - #innovation #agile @futurice - buff.ly/2zDzR1N
Evaluating The Effectiveness of Design - Scott Faranello - "Designers have historically ignored actual metrics that proved their specific work was making a difference in the lives of their users." - #ux #analytics @expuser - buff.ly/2JOALNw
Stop Trying To Get Every Customer To Love You - Ryan Hart, Forrester - "Repeat customers are valuable customers. Prioritize and nurture these high-value relationships." - #cx #branding #servicedesign #designthinking - buff.ly/2DewliA
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Modelling mixed-value in Enterprise Canvas - Tom Graves - buff.ly/2PEnFb6
#Intersection18 video: Meta & meet: the core of your digital and physical workplace design - Filip Callewaert @CallewaertFilip - #digitalworkplace buff.ly/2EuZ4Bp
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Goodbye Design Agency! - "Where Does the Design Agency Go from Here?" - Paul Woods and Edo van Dijk - @edenspiekermann - buff.ly/2pPCMjj
Big picture view on creating user experiences with AI architecture: "AI cannot be deployed in isolation; it needs Architecture" - Raj Ramesh @DrRajRamesh - @topsigma #Consulting #AI #BusinessTechnology #Integration #DataScience - buff.ly/2AIiDSM
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Great talk by Rob van der Haar @rvdhr about "An Experience Design Perspective on Transforming Enterprises" - at #Intersection18 - What does it mean to become a experience driven enterprise? #ux #servicedesign #enterprisedesign #experiencedesign buff.ly/2ydrw4q
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Agile Business Architecture - Alex Romanov @avrolabs - #agile #digital #businessarchitecture #bizarch #enterprisedesign #businesagility #businesstransformation - buff.ly/2AHqJLu
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