Host @ecommcowboy. Built CAMSKNS (acquired). I consult sometimes.

Joined November 2021
1,094 Photos and videos
"About 58% of supplements are underdosed. About one third of supplements that are sold online don't actually have what's on the label." @EquipFoods CEO, Kieran Mathew (@kieranmathew), on why the brand exists: "It's really to set a standard, a better standard in the supplement industry, which is just inherently dirty."
There has been a lot of positive change at Equip over this past year. New branding, new product lines, national distribution, and new customers. While we're constantly evolving, the thing that remains unchanged is why we keep showing up every day. With this growth, we decided it was as good a time as any to tell that story.
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"What's gotten better? Nothing. Nothing's gotten better. What's gotten worse? Everything." Collin SLattery (@CJSlattery) of (@TaikunDigital), after 16 years in paid search, grading @GoogleAds: "The costs, the dark patterns… The UI's gotten worse and clunkier."
On paper, $1M in Google spend should return $5.6M. We dug into the numbers across $20M in spend and found that many brands are only getting $4.75M. The missing $850,000 has a name: Hidden search terms. Up until September 2020, Google showed you 90-95% of the search terms your ads paid for. If a term was bad, you marked it as negative and stopped paying for it. Then they hid most of them for "privacy reasons." Now, a big chunk of what you pay for gets lumped into a single line called "other search terms." You can't see the individual queries, just one aggregated row, and that performance is reliably worse than what's still visible. It works in Google's favor to hide the stuff you'd otherwise exclude. We looked at $20M in search and shopping spend to size it: For every dollar you run through Google, they skim almost a full dollar of efficiency off the top. And this problem is only going to get worse as Google hides more data with more automated campaign types. You can't unhide it, but you can claw back efficiency with n-gram analysis. Hidden terms are usually long-tail queries that Google tags as low-volume. You want to aggregate the visible data, find the terms that consistently underperform, and exclude them. You'll usually pull out some hidden queries with the same term, too. It’s not a complete fix to the problem, but it is critical for improving efficiency on Google.
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"How embarrassing for me to like not even jump on a call." FirstLook VC founder, Brian Folmer (@homerfolmer), on the one that got away: "I remember RYZE coffee applied to First Look… I looked at it, and I'm like, oh, there's already a few mushroom coffee brands out there. I think they're like maybe just a few million in revenue."
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"Our equity value went down to one cent a share, which was a million-dollar market cap for a little while. And that was at a time when we knew we had tens of millions of dollars in sales. We had five, six million in EBITDA." Ghassan Halazon (@instajee), Founder of Emerge Commerce (@EMERGE_ECOM), on the post-COVID aggregator hangover, and paying debt down from $30M to $5M instead of folding. "Thrasio itself went bankrupt. We never entered that zone."
The wild story of how we sold SHOP to SHOPIFY in 12 days.. We were short $500K to close an opportunistic acquisition (T2G). Out of nowhere, I was reminded that we had been sitting on these premium SHOP domains that we picked up years back. Naturally, Shopify (NASDAQ: SHOP), the world’s largest e-commerce tech co., was the fitting buyer. It took about 12 days from reaching out to Harley Finkelstein, @Shopify President to closing the deal. The last minute proceeds from the Shop sale were the final $ needed to close the T2G acquisition, which has since added $1M / year in EBITDA, and has been a big part of our turnaround this year (we recouped our upfront investment in the first 90 days). As far as we’re aware, it was the largest .ca domain sale of the year in Canada. Not huge $ but it was a nice last minute gift (on Xmas eve nonetheless!), and just in time to close our game-changing acquisition. If only it had been a .com instead of a .ca 😅 Stay scrappy, my friends 👊🏼
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"I can say that it is very clear. If you are a top spender and you're a top revenue company, things are looking really good." Matthew Kobach (@mkobach), @northbeam VP of Marketing, says the K-shaped economy is hitting ecom: "It's like the smaller you are, the harder that K is going down." Under $50K/month in Meta spend = the bottom of the K. $250K = the top.
This is the “K-Shaped” performance phenomenon. Smaller spending brands with smaller AOV are losing ground.
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"The end card is definitely powerful. Like 30-40% of what is happening there comes from the end card. If your CTRs are above 2 to 2.5% on just the end card, you're doing well." MetaPly founder Isaac Reina (@MetaplyAI), on the @AppLovin element that Meta-native media buyers don't even look at.
Axon just out-purchased Meta. Some of you know I'm still in the weeds as a merchant myself. Since launch, Axon has driven 18.7% of our revenue. Similar budgets. Similar ROAS. Shopify looking good ✅ #AppLovin #Axon #Shopify #MetaAds #DTC #EcommerceMarketing #ROAS
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"A lot of brands are just making cheap bags with their logos all over them and hoping to sell more tennis rackets or hoping to sell more shoes or whatever it is. And I kind of knew that we could do a lot better." Jack Oswald (@jackinprogress) ex-ITF pro, founder of @carrycancha, on the incumbent playbook he's beating. "And I just didn't understand why that didn't exist in any format in the sports side of things."
This little guy started a business 15 years later. Still can’t believe it. The plan: Wimbledon champion The reality: Packing boxes in my living room Life’s funny like that.
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"What Anthropic has done with Claude is the most classic second-mover advantage case study you'll ever see." Jack Westerkamp (@westytime), co-founder of Breaking and Entering Media (@bandemedia), on why Claude is out-marketing OpenAI: "OpenAI is in a tough spot, they're trying to appeal to everyone, the same way Google search appealed to everyone."
TODAY'S AD NEWS IN 60 SECONDS Similar to Interstellar, you may need to watch this a couple times to understand it
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"We were doing 500 deals a month, but the average deal size is 300 bucks." William Hicks (@w_c_hicks), who co-founded @magicmind, on the micro-influencer machine they ran, and why a 10k-subscriber gardener outperformed the big accounts. "Our top-selling creator one month was an older woman doing cottage-core gardening in the UK. Her audience could suss out the bullshit, she actually loved it, and it ripped."
20 Jun 2024
Magic Mind wins Mindful’s 2024 Beverage of the Year! 🏆 Thanks to our team and fans for making this possible. We’ll keep delivering the best to keep elevating mental performance. Cheers to more wins ahead!
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"We're placing $3, $4, $5 million POs at a time. We gotta make sure we get those right." Steven Borrelli (@stevenborrelli), founder/CEO, @cutsclothing, on the scariest part of running an apparel brand, and the detail that keeps him up: "You don't want big sizes in crop tees. You're not selling those."
We went through 3 CFOs. Every single one told us the same thing: "Cut marketing." They were all wrong. The question should have never been: "How do we spend less?" The question should have been: "How do we spend as much as humanly possible" So we cut everything else: $500k/month in OPEX improved product margins tech spend vendors that weren't delivering And spent 3x more on marketing. The result? Growth exploded. Profitability nearly doubled. The customer acquisition flywheel came back to life. One of the most dangerous things a founder can do is hire smart people and assume they're right...especially CFO's who are bouncing from brand to brand... People from great companies often know their business. Not yours.
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"He started challenging himself to do the craziest thing possible, let me figure out how to rebuild my $100 million startup that I already built. Let me start over and see what I can do." @PostscriptIO CMO Mike Manheimer (@mikemanheimer), on what co-founder/CEO Adam did over the holidays: Most CEOs at this scale are protecting the thing. He's rebuilding it.
5 years ago, when I was considering joining @PostscriptIO, the main concern from my personal braintrust was, "can you really build a venture scale business on Shopify alone?" 20,000 customers later, it turns out you can and we did.
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Colin Dougherty retweeted
TODAY’S SHOW // 6.8.26 @stevenborrelli - 12:00pm CT @westytime - 1:10pm CT @w_c_hicks - 1:45pm CT News & Views Eli Lilly cures sleep apnea? Bieber goes hardware Retail rebound: promo detox Meta sheds $115B US fertility rate “Life with Claude” Zain goes viral
SKYLRK: Bieber Goes Hardware | Meta's $115B Wipeout | "Ads Eat Everything" x.com/i/broadcasts/1nGnRRzal…
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"Most of the folks that we partner with are putting next to nothing into the deal." Will Fry (@BuySellSMB), founder/CEO of American Operator (@OperateUSA), on the operate-to-own model: 10% at close, earning into 70% over a decade, on a $120–200K base.
Our CEO @buysellsmb chats with board member and investor @JTLonsdale on the @AmOptimistShow for one of his first full sit-down interviews to discuss their optimism for Main Street. America is at an inflection point. Small businesses are the lifeblood of communities and the backbone of everything this country was built on. But every year, more owners are retiring than there are young people stepping into ownership, and many are getting bought out by coastal private equity firms. Will shares why it's important to have a country of owners, and how AI may be the best thing to ever happen to small businesses. The vision is not just to "create more millionaires on Main Street", but to make sure these local businesses stay in the hands of their communities. Full episode below. x.com/AmOptimistShow/status/…
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"It's easy to make performance look good because you can bake in brand." Alex Walser of Savant Syndicate, on why @Google has always been the "problem child channel", and why the C-suite is right to be skeptical: "Even new customers make branded searches." If your Google looks too good, check the brand line.
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"All content alpha is temporary." A creator just sold a 3,000-person course on how to yap — and made a milli in under a week. Oren John says that's the top of the bell curve: ~90 days left. "Hammer it while it's here, but prepare for what's next."
If you want to master yaps on video you need the full playbook A. Car yap, literally in your car, pro-tip have the bucees, drink the swig, have some character B. Notebook yap, your video notes are in front of you show them and refer to them C. Whiteboard yap, same concept but delivers authority, this is the yap type with the highest view to follower conversion D. Newsletter yap - this week in my substack I talked XXX establishes you as more intellecual E. "With bro" yap - have someone sitting next to you and you have some interplay F. Graphic yap - 1 visual for every two seconds, supercharge retention this is the playbook, you have maybe 90 days left
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"You don't have to do anything, it's one click, and that's it." "It's about 30 to 50 cents an order… you're paying nothing." Alicia Gan (@itsaliciagan), of Rokt @aftersell , on why post-purchase offers are the easiest profit a Shopify brand can add.
We just killed $1M in ARR on purpose. @Aftersell can now be 100% free for merchants using Rokt Thanks. Every $1 you earn offsets your bill until it hits $0. Why would we do this? AI 3x'd our dev velocity the last 2 months. Building software is getting radically cheaper. If we're not passing that on to merchants, someone else will. SaaS pricing is shifting: less for access, more aligned to value. We're going there first. And eventually, Aftersell will be free for all.
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"What's actually carrying the comeback is basically them doubling down on their winners, and cutting out all their fluff." Ty Haney's back. OV hit Q4-level revenue this spring, full price, no viral moment, just two hero products. "When you have an initial winner, eventually you find a second. It's essentially what Yeti did with their cups after their cooler."
Outdoor Voices brought its founder back & relaunched this year. most "founder returns to save the brand" stories are PR fluff. but @ParticlHQ's data shows something real is happening.
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"If you're looking for a role between 70 and 90K, that same role is available in Argentina for 30 to 40K a year, and you're still getting more experience." Vincero Collective (@thevincero) founder Sean Agatep (@SeanAgatep), on the global-hiring arbitrage behind his second company, Tidal (@Hire_Tidal) "The simplest and easiest way to manage and scale a team is to be able to pay people more than their peers." You're not cutting costs. You're buying loyalty.
The only way to maintain effective and stable teams is by paying your people more than their peers. The only way to do that across the whole organization is to hire people all over the world. The only way to hire people from all over the world is to have a global team of recruiters, local to the regions they source talent from. The only way for those recruiters to be effective at hiring is to have someone who has actually scaled brands & built teams install effective ecomm hiring practices. There you have it- HireTidal.com is the only way to hire.
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"It's an interesting way that capital is progressing, from boring guys in suits that just give you $10 million, to 'I'll give you $10 million, and I have 100,000 followers.'" Phoebe Gates raised an oversubscribed $35M for Phia on a cap table of A-listers — Khloé, Sydney Sweeney, Paris Hilton, Sahil Bloom. "Use every advantage you have."
This looks like a festival lineup 😭😭
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I've been saying this!
Charlotte is the most underrated city in the country and it’s not even close • Affordable • Nice people • Great weather • High paying jobs • Cool neighborhoods • Short drive to the beach or mountains
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