Shocking service from @HelloFreshUK and their customer service staff aren’t empowered to do anything to our things right. Avoid if you’d like your food to actually arrive
So the UK govt has just dropped a 'generative AI framework' for public service delivery.
A few interesting things buried in this which may hint at the direction of UK from a policy/delivery side 1/5 🧵
Calling all product people in the North West! You can apply for tickets for our Product for the People unconference on Thursday 23 November. Check out Debbie’s blog post for the link: productforthepeople.xyz/prod…
Great to catch up with lots of people and meet new folks at #gccy23. Always inspiring and energizing to meet so many people determined to make things better despite all the obstacles 💪 #keepgoing#youvegotthis
1/2 Incredibly poor customer service from @Dell I ordered a monitor online at the start of May.
It arrived damaged on the 12 May - Clear the box had been dropped and there was a big and very sharp piece of glass stuck in the side of the box!
2/2 After some chasing Dell arranged for a replacement to be sent which was then lost by carrier.
Now Dell are saying earliest they can send a replacement (s the 26 of June.
I get that carriers mess up but this is pretty poor @Dell
Blimey. Just seen this. Why do some old people (I speak as one) not listen to young people? They are the ones who have the time and energy to get informed and save the world. They should be thanking her, patronising dinosaurs.
Want to be really radical? Ditch the PDF annual report and do it as web pages instead. The Centre for Digital Public Services in Wales show how it is possible. #a11y#accessibility
Our first-ever annual review is live!
We’ve pulled together some snippets from the people we’ve worked with 2021 – 2022.
Hear what they’ve got to say about working with us.
Read the review: digitalpublicservices.gov.wa…@Amanwy
No one has ever called out, with such clarity and sheer authority the "glaring omissions" of UK broadcasters who refuse to discuss Brexit ("the obvious economic cause of major change in this country)" as @maitlis just has here in one minute 👏👏
Absolutely this 💯👇👇👇
Our freedom to protest is under attack.
The #PolicingBill would throw protestors into prison for doing exactly the same as the Suffragettes did.
For all those who fought for our freedoms, throughout history, we must #KillTheBill. #PCSCBill