Take the straight path to CX insights. GetFeedback puts the customer feedback you need directly into your CRM and the systems your team uses every day.
Joined August 2013
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839 Photos and videos
GetFeedback retweeted
21 Sep 2022
CMO of the @warriors Jen Millet chatting about how they use Momentive to improve both employee and customer experiences.
Don’t have courtside seats to this event? We’ve got you covered. Learn about our work with the GSW here:
bit.ly/3f3Ucps
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GetFeedback retweeted
21 Sep 2022
Our CEO @zlurie and CMO of the @warriors Jen Millet chatting about how they create incredible experiences with insights from their customers and employees! @salesforce #DF22
Not at the event? Don’t worry, you can learn about it here: bit.ly/3f3Ucps
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15 Sep 2022
RT @MomentiveAI: Attending @Salesforce #DF22? Attend our sessions and be the hero that brings insights and action back to your company. Her…
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14 Sep 2022
We’re heading to @Dreamforce! Stop by our @MomentiveAI booth to shoot some hoops and learn how your business can integrate feedback into @Salesforce to create winning experiences for your customers. #DF22
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26 Aug 2022
RT @MomentiveAI: Women everywhere need your support. Learn how you can be a leader in helping shape what’s next! Read more 👇
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25 Aug 2022
RT @MomentiveAI: How are the industry’s most innovative leaders overcoming the most common CX challenges? We sat down with leaders from @At…
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21 Jul 2022
Decreasing customer effort and boosting loyalty is top of mind for many Customer Service teams this year. Download our new guide, The ultimate guide to customer service, to learn how you can reach your 2022 goals. bit.ly/3DfTvS1
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13 Jul 2022
Leveraging the right data helps customer experience professionals deliver the personalized experiences customers crave. Read tips to add more personalization from CX expert @jeanniecw.👇 bit.ly/36lX3Wj
20 Jun 2022
Are you searching for your CX dream job? Look out for these red flags when reviewing a job opportunity, regardless of your experience level. bit.ly/3rCfw96
17 Jun 2022
What does the future of shopping and retail look like post-COVID? Download this article by @HarvardBiz to catch a glimpse. #CX bit.ly/3wcOxn7
15 Jun 2022
Service teams should be equipped with the right tools to effectively de-escalate issues as they arise. Read our new guide, The Ultimate Guide to Customer Service, to learn how successfully employ conflict resolution tactics. bit.ly/3DfTvS1
15 Jun 2022
The new era of CX is here. Do you know what you should be prioritizing to drive results? Find out by reading key insights to customer experience success in 2022 by CX expert @dgingiss. bit.ly/3LRl4ow
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GetFeedback retweeted
9 Jun 2022
Are your employees an untapped source for customer feedback?
Register for a live webinar on June 17 featuring woom bikes to learn how woom leverages @MomentiveAI to gather employee and customer feedback to improve the customer journey.
Save your spot: bit.ly/3NPsglo
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9 Jun 2022
Among the company functions that are hardest hit by the COVID-19 pandemic is #CustomerService. This @HarvardBiz article explains how #CX leaders can help service reps reduce customer stress, optimize remote coaching, and use collaboration tools. bit.ly/3FHIVEq
2 Jun 2022
The future success of retailers will depend on creating a cohesive #CustomerExperience, both online and in stores. This @HarvardBiz article explains how. bit.ly/3w9ZrKq
GetFeedback retweeted
1 Jun 2022
Happy #PrideMonth! This month we celebrate the bold and diverse LGBTQIA community and honor their history, culture, and contributions. #BeBold
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27 May 2022
Too often the measurement of customer engagement is limited to– someone is either engaged or they're not. This @HarvardBiz article explains how to calculate return on investment to boost your #CX program. bit.ly/3l6LUge
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19 May 2022
Should you invest in a Chief Experience Officer? Find out why integrating #CX and #EX requires a leader in this @HarvardBiz article. bit.ly/3M7UeIx
17 May 2022
As a result of the COVID-19 pandemic, many CX teams accelerated their digital transformation efforts. See what initiatives they put in place. bit.ly/3IL8TI2