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Great turnout last week for our first great #CustomerSuccess debate on Who Owns #CustomerAdvocacy! Thanks to @maheshbaxi, VP of #CS @Plutora for hosting, and @KavalpreetGanti & Robert Israch, VP of Marketing @Tipalti buff.ly/2GcJYko #CSKnowledge #CRM #SaaS #CX #CustExp
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@kamau_b @Lien_Diaz @jrnf I want to arm our teachers with #csknowledge teachers make a difference
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Customer Success = Adopt & Expand @hapapower from #CSKnowledge.
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19 May 2017
Always interesting to look at a 2x2 grid when solving business problems #CustomerHealth vs #CustomerMaturity @BoazMaor #CSKnowledge
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19 May 2017
#customermaturity #csknowledge meetup on South bay
19 May 2017
How to think about Customer Health Scores by @BoazMaor #CustomerSuccess #CSKnowledge #customermaturity @strikedeck
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#CSKnowledge. Why Customer Success. Thx @BoazMaor
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Today is about #CSKnowledge and lots of post it notes. Compiling outcomes from @csnyc Knowledge Forum #CSforAll
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Def a shout out to facilitation skills of @Alex_J_Bowers at #CSKnowledge. He made the breakouts very productive

14 Apr 2016
Thank you to @Alex_J_Bowers for moderating the research brainstorm at the #CSKnowledge Forum
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Hard at work picking research questions! @csnyc @CSPBJC #CSKnowledge #CS4All #CS4NYC
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In 1995, biology became a data science, a science driven by data @chrishwiggins #data @csnyc #CSKnowledge
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14 Apr 2016
Thank you to @Alex_J_Bowers for moderating the research brainstorm at the #CSKnowledge Forum
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When participants R taking pics of work to remember-it's meaningful! @csnyc #CSKnowledge #CS4All #CS4NYC @katyaskit
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The concept of identity is key. Just learning is not indicative of whether students go on @jrnf @csnyc #CSKnowledge #CS4All #CS4NYC
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From @jrnf What will the projects, districts, teachers, and students GAIN from the data we collect? @csnyc #CSKnowledge #CS4All #CS4NYC
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An important difference: We need BOTH participation and outcomes for teachers and students @jrnf @csnyc #CSKnowledge #CS4All #CS4NYC
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A question after my own heart: What data do we need to collect? @jmf #CS4All #CSforAll #CS4NYC @csnyc #CSKnowledge
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Replying to @BowieEffect
@Sabre_CS always rushing B , need to throw in an A rush every now and again #CSknowledge
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