22 Oct 2020
Been there, done that.
At #Refresh20, learn from industry leaders and brands who have solved specific use cases in support, sales, and ITSM.
Launching on October 27: fal.cn/3aQTn
#customerexperience #refreshnetworks #customerexperience #freshworkssa
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21 Oct 2020
Communication is the key to winning a customer's heart. Here are 10 ways to ace it - bit.ly/35jHdr2
#personalization #freshworkssa #refreshnetworks #customerexperience Refresh Networks #southafrican @freshdesk Partner
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12 Oct 2020
Voted as #1! 🏆 G2 recognized us as the leader of The Top 20 Help Desk Softwares out there globally. @RefreshNetworkZ is proud as partner of @freshdesk.
#FreshworksSA #RefreshNetworks #CustomerExperience #CustomerServiceWeek #HelpDeskSoftware
g2.com/categories/help-desk?…
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2 Oct 2020
Last but not the least day of #CustomerServiceWeek. Now find out, where do you stand on the #custserv maturity spectrum? Do it within four minutes! 👉 bit.ly/cs_maturity
#FreshworksSA #FreshDesk #CustomerService #CustomerSupport #CustomerExperience #RefreshNetworks
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14 Sep 2020
Has anyone scheduled a demo to teach you how to play a video game?
@FreshworksInc (@RefreshNetworkZ official partner in South Africa) talk about what B2B SaaS can learn from the video games industry ➡️ bit.ly/2RlH0NF
#FreshworksSA #RefreshNetworks #B2B #SaaS
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23 Jul 2020
An #intelligent ACD phone system in @freshcaller can turnaround your call center’s #efficiency in connecting callers to the right agents. Read➡️bit.ly/30CIC9T
Reach ➡️ bit.ly/refctus
#SupportCenter #VoIP #Efficiency #RefreshNetworks #FreshWorksSA
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22 Jul 2020
Customer retention can boost your revenue by increasing the lifetime value of your customers! Blog ➡️ bit.ly/39f9LDP
Mere 5% increase in customer retention can boost your revenue by 25-95%. Try➡️bit.ly/34NAoxs
#Customer #CustomerService #Retention #FreshWorksSA
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18 Jul 2020
Quick read on a Saturday by @RefreshNetworkZ official partner of @FreshworksInc about #timemanagement during remote work➡️bit.ly/3eCG1lf Free copy of
@freshsalesapp➡️bit.ly/2ytIgbc
#FreshWorksSA #FreshWorks #FreshSales #CRM #Customization
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13 Jul 2020
Thinking about "Yes a #WhatsApp #integration with your #helpdesksolution could have been better"? Stop thinking when you already have it with @freshdesk.
How? ➡️ bit.ly/3iWh7jZ Free sign up ➡️ bit.ly/38GtWKv
#freshdesk #RefreshNetworks #FreshWorksSA #HelpDesk
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13 Jul 2020
Your #CRM is helping you to chase the right leads? Enough of guesswork! Freshsales's lead scoring helps you to sort the HOT from the NOT. Read➡️bit.ly/rfsblog Free signup➡️bit.ly/refsales
#CRM #freshworks #freshsales #freshworksSA #Leads #Scoring #RefreshNetworks
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7 Jul 2020
Benefits of using @freshdesk
1. #Efficiency of over 47 FTEs
2. Fastest time to value
3. Ticket volumes down by 27% with #selfservice and #AI #Chatbots For your copy➡️bit.ly/rfdesk
#Ticketing #HelpDesk #FreshWorksSA #CustomerService #AI #Chatbots bit.ly/forrfd
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3 Jul 2020
How the largest independent advertising agency network in the world achieve 97.9% #CSAT Read➡️bit.ly/MnCSaatchi try out➡️bit.ly/Refreshservice #FreshService #ServiceDesk #SaaS #CSAT #FreshworksPartnersSA #FreshworksSA #Solutions
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23 Jun 2020
#FieldServiceManagement
Partners of @FWMarketplace in South Africa
#RefreshNetworks #FreshWorksPartnersSA #FreshWorksSA #FreshDesk #HelpDeskSoftware #FieldService #CustomerService #Scheduling #APIIntegration #Integration #Collaboration
freshdesk.com/general/field-…
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