Blown off TWICE for home service appointment by @XfinitySupport for service issues despite paying $600 /mo for internet/TV/phone/security. No-shows, endless holds—switching providers. Hello @ATTFiber @AmazonRing #XfinityFail #CustomerServiceNightmare

tal disaster with Comcast. Quoted $51 for Internet only service. Agreed and went to the store to return my equipment. At the store, they couldn’t find that rate and charged me $95 a month. Spent three hours trying to rectify this. Frustrating @XfinitySupport #Xfinityfail

🚨PSA to anyone still suffering under the joke that is @Xfinity/@comcast: I’ve been losing internet 5 to 10 times a DAY—anywhere from 5 minutes to 5 HOURS—while trying to work from home in Richmond, TX. I get it, fiber upgrades. Cool story. But how the hell is a major ISP this unstable in 2025? This isn’t a minor glitch. This is full-blown service failure, and it’s killing productivity for families, businesses, and anyone relying on a stable connection. Enough is enough. I’m pulling the plug and switching to @ATT first thing tomorrow. If you value uptime and your sanity—drop Xfinity like the flaming dumpster fire it is. Zero customer support - useless. #XfinityFail #ComcastSucks #InternetOutage #WFH #FiberFraud #xfinity @comcast @Xfinity @XfinitySupport @abc13houston @PECAN_Group

@Xfinity @XfinitySupport @UPS @UPSHelp It’s been 27 days since we filed a claim for a tampered, empty iPhone 16 shipment. Just learned no one has looked at it. Today, an Xfinity rep told us to “just go to Verizon.” Unreal. No phone, no number, no accountability. #XfinityFail #UPS

Had some weather issues with #XFINITY ? @Xfinity @XfinitySupport is REFUSING to compensate customers for outages caused by winter weather! 😡 When I asked for help, they told me to go to a competitor. One agent even said they have so many customers, they don’t care about losing a few over not honoring credits. If you're experiencing the same, it might be time to consider better options that actually value their customers! 🤯 #XfinityFail #CustomerRights #WinterOutages #LookElsewhere"

@Xfinity @XfinitySupport is REFUSING to compensate customers for outages caused by winter weather! 😡 When I asked for help, they told me to go to one of their competitors. A phone agent even said they have SO many customers, they don’t care if they lose a few over not providing credits! 🤯 #XfinityFail #CustomerRights #WinterOutages #Scam #Scammers

Frustrated with @Xfinity—constant outages and slow speeds are making it impossible to stay connected. Paying for reliability, but not getting it. Fix this! #XfinityFail #InternetIssues

Xfinity, it's absurd that other internet companies are back up, but I'm still without service. My service is still flashing, and a $5 credit is a joke. I need $5 for each day without service! 😤💸 #XfinityFail #SwitchProviders #UnreliableService #FedUp #HurricaneBeryl #Houston

Been talking to @Xfinity almost every day via app, phone, and Twitter. No one has made this right. Even talked to supervisors. Today, they gave me a big ole $53 credit towards one of my 2 accounts (sarcasm, obviously). Both services are doing the exact same thing—can’t stay connected longer than 10 minutes. This week has been the worst. Reps don’t help, supervisors don’t help. As long as they get their money, they don’t care about customers. 5 WEEKS this has been happening. I’m sick of this. Thinking about reporting to the BBB. Need another company but only know of AT&T, and they are terrible too. And no, this isn’t just about not being able to watch TV. This is about my job. Steps taken: Contacted support multiple times. Advised to get 2 new routers—did that. Installed routers—still drops. Appointment scheduled, but it’s too long to wait. @comcastcares @Xfinity @XfinitySupport #XfinityFail #CustomerService #InternetIssues

Of course @Xfinity another outage middle of work day except you refuse to list us as an official outage as it's only reflecting on your map at the town next door @XfinitySupport #xfinityfail

@Xfinity what is going on with your service on the NW side of Chicago? You do realize that many people work from home still and need consistent Internet connection. I can't reach a person to find out ETA, I can't get a straight answer from the App. What's up? #xfinityfail #WFH

I think Comcast / Xfinity is the worst company. I’ve been lied to by one of their agents and to hear three new agents since then say there is no way to file a complaint, plus no way to rectify what this person has done to my home internet and TV. #xfinityfail #brokencompany

Bro @Xfinity you are killin' me. How can a dozen techs not know what is wrong? I provide for my family with streams and your internet keeps crashing every time I do and somehow NONE of your techs can figure out why. This is unreal. #xfinityfail

We are beyond frustrated with xfinity today widespread outage, we all work from home, service has gone in and out all am #xfinity #xfinityfail #xfinityoutage you cant even get anyone on the phone anymore

#xfinity #xfinityfail @Xfinity @XfinitySupport great a comcast outage while i was waiting for an important work meeting

Nothing like having an issue starting new Xfinity service that is well-documented online, but not a single customer service rep knows how to solve the issue. #xfinity #xfinityfail #hourslost

@Xfinity @XfinitySupport Experiencing the third #xfinityoutage in three weeks here on the border of Oakland/Berkeley, CA. Your service is impossible to rely on. #xfinityfail

Very disappointed with @Xfinity. Website said service was avail at new address and have now gone back and forth with them for a MONTH, people have been out 3x - still no service or hope in sight. Manager promised to call back last Thurs & can’t even get follow up. #xfinityfail

@xfinity why is the debate not available??? #xfinityfail

Dear @Xfinity , So glad you decided to automatically reset our modem during the pace lap of the #INDYCAR 500 and didn’t come back on until lap 32. #xfinityfail #nothappy