Your next customer may not be human.

Joined June 2023
18 Photos and videos
Hard Skill Exchange retweeted
Your next customer may not be human. On June 23–25, leading CXOs, AI builders, VCs, and analysts will explore what this means for GTM. Free/virtual: hardskill.exchange/summit/ag… @briansolis @chiefmartec @jonmiller @Carles_Reina @AmandaKahlow @nbogaty @medinism @leoboulton @douglandis @GainsightHQ @TTC_Sandler_PHL @Vivun_Inc @LeanData
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Hard Skill Exchange retweeted
Five years from now, what in the agentic OS will shift from radical to expected? @godardabel @G2dotcom
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When should AI SaaS pricing evolve beyond seats into usage or outcomes, and when shouldn’t it? @medinism @douglandis
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“When you build software that doesn’t actually do anything for me and instead just demands that I do things for it, it’s just silly now." – @eliast
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When an AI agent sends the wrong email from your account, who’s responsible? The user? The agent? The platform? @hTrapVader
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Udi Ledergor’s (@Gong_io ) letter-grade ranking of content
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“AI delivers internal productivity by default; revenue comes from iterating outputs, human-in-the-loop, until they match real buyer interactions.” @MaxPGreenwald (CEO & Co-Founder, @warmlyai)
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“If you would not trust a human to have carte blanche access to something, you should not trust an AI.” – Pat Casey (CTO & EVP of DevOps, @ServiceNow)
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“5x output per seller, AI handles the transactional, and only high-leverage reps remain.” @saheelaggarwal (Co-Founder & CEO, @goRattle) at the Agentic OS Summit with @smarrs88 (CSO, Sandler)
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🏰 Harry Castle (AI Transformation Architect, @Miro): "A beautifully built AI agent got shut down in a security review. No one could answer a basic question about what data it touched, what decisions it made, or what happened when it failed."
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Hard Skill Exchange retweeted
Enterprises see the ROI on AI agents — so why are so many still holding back? It comes down to trust. I joined Mark Organ at the @hardskillx Agentic AI Summit to dig into the AI trust gap — from legitimate enterprise fears around compliance and IP leakage, to what verified data and transparent benchmarks can do to close it. Agentic AI is a paradigm shift, not a SaaS evolution, and the companies that build the credibility layer now will define what B2B commerce looks like in 2030. Trusted data, third-party proof, transparent benchmarks — that's what @G2dotcom is built to provide.
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"We’re going to want context engineering functionality delivered to every app and agent we run." @chiefmartec on the Agentic OS Summit
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Hard Skill Exchange retweeted
symptom >> system prompting (h/t @hTrapVader)
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“Your brain has to pivot from treating software like software to treating software like a human.” @conorgrennan (Chief AI Architect, NYU Stern, NY Times and #1 Int’l bestselling author, CEO, AI Mindset) Full recording: hardskill.exchange/summit/ag…
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"Any powerful general agent is actually an agent that can code." @hTrapVader (Netrunner, Applied AI & Agent Systems, Office of Reid Hoffman, Technical Advisor, Blitzscaling Ventures) on the Agentic OS Summit
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Operating systems are under direct AI disruption. March 24-26. Agentic OS Summit (free/virtual): hardskill.exchange/summit/ag…
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Hard Skill Exchange retweeted
Sharing an excerpt from a new report, "2026: In Pursuit of AI Methodology" via @hardskillx. It's free to download and features some incredible thinkers! url.us.m.mimecastprotect.com…
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Hard Skill Exchange retweeted
28 Dec 2025
Make time for creativity. Make space for curiosity, exploration, and ideation. 💭 It's how to rewire your brain to augment and innovate, not automate, with AI. 💡 Excerpt from the Agentic Singularity Summit, organized by @hardskillx. You can view the full presentation here: hardskill.exchange/summit/ag…
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