All things #B2C & #B2B #CX, #CRM and #CustServ. Ex Rolls-Royce & Bentley, now #influencer and #consultant in #CustExp, #VoC & #insight.

Joined November 2010
1,748 Photos and videos
Excellent discussion exploring #B2B Relationship Lifecycles with leaders from across healthcare, international trade membership, vision care, insurance and financial services sectors customerattuned.com/blog/exp…
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Peter Lavers retweeted
Excellent #insight from @PeterLavers and @alanthom90 on developing #Entrepreneurship in sales teams. Thanks to our guests at the dinner from a range of #B2B sectors for the thought provoking conversation.
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Do you agree that increasing #trust in a #B2B relationship will lead to better outcomes, and maintaining #B2Btrust will lead to longevity of relationship? If so, then why isn’t it much higher up the corporate agenda?   customerattuned.com/blog/b2b… @Customerattuned @MarkHollyoake
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Peter Lavers retweeted
At Wall Street English, our unique approach combines: - Purpose-built technology for an immersive learning experience 💻 - A proven methodology continuously improved over decades 📚 With over 50 years of expertise, we ensure our students succeed. #EnglishLearning goals! 🌍✨
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Peter Lavers retweeted
Problem technology data = solution. But that technology part of the equation has to meet organisations where they are. Enter SAS Viya Workbench. Find out more at 2.sas.com/6010oFn7C
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