Joined February 2020
- Tweets 203
- Following 636
- Followers 310
- Likes 135
34 Photos and videos
Service Works retweeted
23 Oct 2023
Intro to #ServiceDesign training course for #Government and #NotForProfit organisations starts 23 November.
Find out more...
tickettailor.com/events/servβ¦
Or find out what people say about it in the linked posts...
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17 Oct 2023
π Dive into the world of #ServiceDesign with our interactive 3-part learning journey!
Perfect for not-for-profits and public sector professionals eager to spark change. π
No prior knowledge is needed. tickettailor.com/events/servβ¦
#Servicedesign #government #learning
ALT Person sat at a desk with a laptop open on a video call with multiple people. Cup with hot drink, pen and paper in the foreground.
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16 Oct 2023
π‘ Join us this November for 3 sessions to discover the fundamentals of #ServiceDesign!
From theory to practice, we've got you covered.
Our facilitator @Jo_carter64 makes it all fun and understandableπ€ #LearnWithUs
tickettailor.com/events/servβ¦
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12 Oct 2023
π Calling all not-for-profits and #PublicSector superstars!
This is a chance to level up your #ServiceDesign game π
Book your spot now & let's learn together!
tickettailor.com/events/servβ¦
π Looking for a deeper dive?
Check out our 6-month programme, "Service Design in Practice"
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5 Jul 2023
Thanks for having me!
4 Jul 2023
The panel session with @RuthPower10 @hannahTPAScymru @planningaid @serviceworks4 has started.
Jo Carter @serviceworks said of working with tenants: "Every interaction with your residents gives an overall impression of your services, and can make the difference in outcomes."
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Service Works retweeted
29 Jun 2023
This month's Service Design Insider is out simply brimming with inspo for people working in #government #socialhousing #charity
mailchi.mp/weareserviceworksβ¦]
Mentions of
@GovCampCymru
@SDinGov
@privilegecafe_
@mulegirl
@Be_Minds
ALT Maple leaves in summer against a blue sky background
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Service Works retweeted
31 May 2023
This month's #servicedesign Insider is out brimming with inspiration for people working in #government #charity #socialhousing
With mentions of @burgess_owen @TaraRhoseyn @TPXimpact @SDinGov @sheenapatel @GovCampCymru and more!
mailchi.mp/weareserviceworksβ¦]
ALT The red leaves of a tree with a blue background
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16 May 2023
Last chance for GovCamp Cymru tickets at 5.30 pm today!!
Set your alarms!! β°πβ°π
And please share
16 May 2023
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Service Works retweeted
20 Apr 2023
Hey early birds!
Keep a close watch on your email, our linked in linkedin.com/company/govcampβ¦
& on this feed because the earlybird #GovCamp Cymru tickets will be flying over very soon!
Here's where we'll be again from 0930h 23/6/23 @BizSpaceUK #Cardiff
Share the joy! #GCCy23
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Service Works retweeted
31 Mar 2023
Gennym ddyddiad - Dydd Gwener 23ain Mehefin 2023 - oes gennych chi gyfieithiad da ar gyfer :
"Save the Date"! & RT?
#GovCamp Cymru is coming to #Cardiff
Friday 23rd June 2023 @BizSpaceUK
#GCCy23
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9 Mar 2023
ServiceWorks just got shortlisted for a Startup of the Year award! In the B2B Services in Wales category.
I don't usually go in for competitions, but I guess my #servicedesign students' success stories must have caught someone's attention.
Wish us luck!
freshbusinessthinking.com/waβ¦
ALT Startup awards Wales Finalist 2023 Business to business services start up of the year We Are Service Works marketing banner
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28 Feb 2023
February's Service Design Insider is out stuffed full of ideas to help you design public services that work
With mentions of @Be_Minds @markdalgarno @simon_penny @AdmiralPioneer @cdps_cymru
weareserviceworks.com/blog/sβ¦
#servicedesign #PublicSector
ALT Sunset over rolling hills
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Service Works retweeted
20 Dec 2022
"I donβt mind letting myself down, but I wouldnβt want to let my team downβ
(an early participant)
Find out how this quote influenced our thinking in 6 ways to make learning stick.
#5 Celebrations and accountability
weareserviceworks.com/blog/sβ¦
ALT Eight men and women standing inside a room with their backs to a white wall. Each holding up a certificate. Each person is smiling.
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Service Works retweeted
16 Dec 2022
6 ways to make learning stick...
#4: Reflection, reflection, reflection.
Making space and time for reflection helps embed learning for the long term.
weareserviceworks.com/blog/sβ¦
ALT "We do not learn from experience. We learn from reflecting on experience" - quote by John Dewey, Educator and Philosopher with a black and white image of the man smartly dressed
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Service Works retweeted
15 Dec 2022
6 ways to make learning stick...
There is not much worse than yawning your way through irrelevant, boring training sessions!
So, #3 is - Make the learning relatable and relevant.
weareserviceworks.com/blog/sβ¦
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Service Works retweeted
16 Dec 2022
Brilliant Service Design training by the wonderful @Jo_Carter64 - highly recommend to support career growth and empowering better public services. π
14 Dec 2022
Just published 6 ways to design learning that sticks. Our learning from running 5 cohorts of Service Design in Practice.
May be of interest to @OWilce @CallaghanRob @robertvos @emmahorrell1 @JosieO09 weareserviceworks.com/blog/sβ¦
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Service Works retweeted
14 Dec 2022
6 ways to make #learning stick.
#2: Peer-to-peer learning matters as much, if not more than facilitator-participant learning.
Peers are able to empathise more readily with each other and work through challenges together.
This doesnβt happen by magic.
weareserviceworks.com/blog/sβ¦
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14 Dec 2022
How to design effective learning programmes
- and what to look for if you want to participate in one that makes a difference to you
13 Dec 2022
6 ways to make learning stick
#1 - Measure what matters.
Bums on seats isnβt the intent of a learning programme nor the measure that matters.
What matters is that people absorb the learning and make a shift in the way they work.
weareserviceworks.com/blog/sβ¦
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31 Oct 2022
Check out the latest article in my newsletter: Service design news for people working in Councils, Government, Housing Associations and Charities - October 2022 linkedin.com/pulse/service-d⦠via @LinkedIn
Service Works retweeted
28 Oct 2022
π Thanks Jo - I have listened twice already to this podcast and can't get enough.
Currently reflecting again on the deck Leah mentions: criticalalphabet.com/
And these mindsets: youtube.com/watch?v=UrF4J4eaβ¦
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