ALT Contacting See tickets Customer Services Please note that we kindly ask for all customer service queries to be submitted via our contact form. To access the contact form and a range of self-serve functions please follow this link: seetickets.com/customerservice Once logged in you will be able to re-send your confirmation email, update your address and email address, and track your order. If you have print at home tickets you can download them here, and you will be able to check whether your order has been refunded. If you submit a query via the contact form a member of our customer service team will respond within 7 days. Please don’t worry if your event is within the next 7 days, your query will be picked up as urgent and you will receive a response before the event.