A new business book by @chrisadlard and @danielbausor helping leaders to drive sustainable business growth in the Customer Economy
Joined December 2018
- Tweets 270
- Following 382
- Followers 163
- Likes 529
131 Photos and videos
26 Jun 2024
Listen to our latest #CustomerCatalyst #Podcast with Nitin Bhargava #COO at @AlMasrafUAE #Bank in the #MiddleEast & @danielbausor all about & #digitaltransformation in #financialservices mandated by the Government @chrisadlard buff.ly/3N66Imw
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14 Nov 2023
Excited to share our latest #CustomerCatalyst #Podcast on #CustomerHealth with @rmowen part of the team who created #NPS & former CEO of @Satmetrix, now @ocxcognition. Richard discusses the impact of #AI & #machine learning on #VoC in the #CustomerEconomy buff.ly/47zIhpt
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14 Nov 2023
Great #cocreation & #creativity from @LEGO_Group with this cool @LandRover lego set #customerengagement
14 Nov 2023
The 8 @Lego sets you didn’t know you needed in 2023 via @mirandahalpern highlights Lego's #creativity in extending its #brand to go beyond its core customer base to reach adults with sets for the Home Alone movie house to @LandRover buff.ly/3G3i1I1
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13 Nov 2023
#Podcast on #CustomerHealth with @Rmowen @OCXCognition #CustomerCatalyst #PodernFamily out tomorrow - Tuesday 14th November
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3 Oct 2023
Calling all #CX fans: Happy CX Day! ps just flagging our next #CustomerCatalyst #Podcast all about #CustomerHealth with our co-author @danielbausor & the legendary @rmowen eponymous co-founder of #NPS
3 Oct 2023
Happy #CXday! I had the pleasure of catching up earlier with @rmowen @ocxcognition on #CustomerHealth for @thecustcatalyst #Podcast out soon #nps #voiceofthecustomer
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21 Jul 2023
Read the Linkedin article from our co-author @danielbausor on how to drive #growth in a low-growth economy. Customer-led companies & leaders are defying the odds from @Adobe @EricSYuan @Zoom @HorstSchulze @AnneBoden @StarlingBank @nrmehta @Gainsight @Advanced @Vista_Equity
18 Jul 2023
World growth is only set to grow by 1.7% so how do you still drive growth? See how the most customer-led firms & leaders are defying the odds @EricSYuan @Zoom @HorstSchulze @RitzCarlton @AnneBoden @StarlingBank @nrmehta @Gainsight @Advanced @Vista_Equity buff.ly/3DkukhQ
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2 May 2023
Listen to the latest Strand Reviews #Podcast of the our #businessbook 'The Customer Catalyst - how to drive #sustainable business #growth'
with our very own Daniel Bausor! :-) shows.acast.com/6426bd9a0cfc… via @acast
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28 Apr 2023
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28 Apr 2023
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13 Jan 2023
How are you going to drive a #Cchange in your business in 2023? Listen to how Sir John Timpson drove a Cchange in #employeeexperience & #cx @TimpFoundation in the #CustomerCatalyst #podcast
13 Jan 2023
Inspiration to drive a #Cchange in 2023. Listen to Sir John Timpson on creating exceptional employee experience for £growth #EX #employeeexperience #CX #CustomerEconomy ow.ly/AauW50MpbLu
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The Customer Catalyst retweeted
3 Jan 2023
Happy New Year from fellow customer-led #growth fans
@TheCustCatalyst. With current macro challenges, 2023 presents an even greater opportunity to create a #Cchange for #growth in the #CustomerEconomy
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11 Oct 2022
Listen to the our #Podcast with the inspirational Sir John Timpson at #Timpsons #retail chain interviewed by @danielbausor on everything from his passion for customers to #EmployeeExperience #CX @TimpsonNews @TimpsonTrust #PodernFamily #customereconomy ow.ly/p84y50L6HN0
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18 Nov 2021
20-30% of #ecommerce products delivered are returned.James Hyde @JameseFulfilment says ‘Use #data to make Returns into a positive #CX which encourages customers to come back to you. Watch James's #Keynote at The Customer Catalyst #Conference #CCC21 ow.ly/BU2650GtImf
1 Nov 2021
Be inspired by top-tier experts in the customer economy!
James Hyde, CEO of James and James Fulfilment, will be the speaker for #technology as a c-change driver. Register for free to the #CCC21:
lnkd.in/dfT7uKMy
29 Oct 2021
Interested in learning how great companies achieved great results in the #customereconomy?
Reserve your seat for the #CCC21: bit.ly/3E2W7BG
28 Oct 2021
Rated "excellent" on Trustpilot, @StarlingBank made of a frictionless digital experience its main success driver.
To learn more, register now to the #CCC21 bit.ly/3E2W7BG
27 Oct 2021
How do great companies succeed in the #customereconomy?
Book your spot for the #CCC21: bit.ly/3E2W7BG
26 Oct 2021
Learn from @Microsoft! If #CX still has secrets for you, consider joining the Customer Catalyst Conference 2021: bit.ly/3E2W7BG
#customerexperience
25 Oct 2021
Hungry for knowledge but short on time? Reserve your virtual seat for the Customer Catalyst Conference 2021, and learn more about #CustomerHealth: bit.ly/3E2W7BG
#CCC21
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21 Oct 2021
Join our all-online conference on #businessgrowth in the #customereconomy!
Book your free seat 👉 ow.ly/BU2650GtImf
Powered by @influitive sponsored by @GainsightHQ and @OCXCognition
#CCC21