Brohawk Solutions, LLC Aligns People, Processes, and Technology To Drive A Better Employee Experience Leading to a Better Customer Experience
Joined June 2022
- Tweets 152
- Following 209
- Followers 146
- Likes 593
27 Photos and videos
24 Apr 2023
Are you going to be in Las Vegas for the Call and Contact Center Expo this week? Love to meet with you if you are! Check out this Coffee Talk With Brohawk episode that features one of the event speakers, Milan Batinich of MilanMotivates!
youtu.be/w5aI-d1f-Uw
@CallContactUS
1
6
90
Great conversation with @seatoncx on this episode of #CoffeeTalkWithBrohawk. @seatoncx shared some great insights on this episode! I appreciate the generosity of time from my guests!
youtu.be/Vz0IRrz0gLg
1
1
5
76
27 Mar 2023
A great conversation with @jiyoob on #CoffeeTalkWithBrohawk as we chatted about analytics, networking, and impact of new tech in the #ContactCenter today. Thank you @jiyoob for lending your time and expertise to this episode!
youtu.be/i_i_Wapjl3o
3
52
Thank you @CXAccelerator for being a guest on #Coffeetalkwithbrohawk! Great episode about #CX and even mixed in some conversation about mini-golf and pickleball! Tune in to this episode!
youtu.be/to2ruyx0M5o
1
3
143
28 Feb 2023
Had a great conversation recently with @justinmrobbins on an episode of Coffee Talk With Brohawk. Justin always provides great perspective and insight into CX discussions! Check out the episode at the link below! Thank you Justin for being a great guest!
youtu.be/zhKU_TsjG88
1
1
2
126
29 Jan 2023
Sunday Random Coffee Shop Question... When considering businesses to partner with, what is most important to you?
35
26 Jan 2023
Here is a recording of recent webinar featuring Milan Batinich of A.W. Companies discussing intrinsic and extrinsic motivators and their impact on employee engagement. Regardless of industry, applicable content! Let me know what you think!
youtu.be/FTg7po3nV-8
42
23 Jan 2023
This is what emotionally intelligent leadership looks like. @justinjbariso inc.com/justin-bariso/how-to… via @Inc
1
37
Brohawk Solutions - Mark Brody retweeted
20 Jan 2023
Hey #CX & #DesignThinking peeps, this is an awesome opportunity to do dope work with great people. #CXjobs #hiring
CC: @CXAccelerator got thoughts?
generalmotors.wd5.myworkdayj…
1
3
4
319
18 Jan 2023
A community can be defined as: a group of people living in the same place or having a particular characteristic in common. I look forward to supporting those in my professional community to improve experiences for employees and customers interacting with contact centers.
1
186
18 Jan 2023
My doctor asked me if I have any stressors in my life. My first answer was, I do work in the Contact Center industry... Forgot to mention that I am also a #kubball fan...Oy, what a game... #rockchalkjayhawk
118
In 2023 take time to invest in yourself: Self-Care, Self-Worth, Self-Confidence. Be introspective about where you are today, versus where you want to be tomorrow. YOU are worth the Investment.
#selfcare #selfimprovement #selfconfidence #selfworth
1
111
20 Dec 2022
Whether it is in your personal or professional life...never forget your "why" and how what you do can impact others. Be a positive impact on others throughout the year...
1
82
14 Nov 2022
Thank you @BenchmarkPortal, especially Bruce Belfiore and Alan Potkotter for having me as a guest on this episode of Call Talk Radio! Great conversation with Bruce!
resources.benchmarkportal.co…
1
Brohawk Solutions - Mark Brody retweeted
1 Nov 2022
Our Nov issue is the who’s who of #contactcenter management. Everything from #tech topics; speech tech, #telecom, call-back, cold calling and the #cloud to operational/staffing issues; #EX, #CX, writing to say “no,” #QM, coaching and more.
contactcenterpipeline.com/is…
1
2
31 Oct 2022
Register today for this November 3rd Webinar entitled "The Consumerization of Healthcare" featuring @abrahamyossi of @Zappix and @BrohawkSolution. This webinar will focus on the rise of powerful digital engagement tools for healthcare providers.
us02web.zoom.us/webinar/regi…
1
26 Oct 2022
The new episode of Coffee Talk With Brohawk is up. Such an amazing conversation with Contact Center Industry veteran Bob Furniss. The conversation is about more than just contact centers.
youtu.be/-ArXlmykmSo
1
3
26 Oct 2022
Thank you @bobfurniss for an amazing Coffee Talk With Brohawk conversation. The #cctr conversation was great, the human conversation was better!
1
3
18 Oct 2022
We are talking Diversity, Equity, and Inclusion on this episode of Coffee Talk With Brohawk with featured guest Felicia Johnson of Gatson Group.
youtu.be/X4zLcy7mRrg
1
Brohawk Solutions - Mark Brody retweeted
16 Oct 2022
Customer Experience. Best played as a team sport.
#CX #CustomerExperience
2
7