Focused on highlighting poor customer service. We consumers deserve better!
Joined May 2013
- Tweets 28
- Following 23
- Followers 10
- Likes 1
1 Photos and videos
29 Aug 2019
Apple need to fix this. What a waste. #plasticpollution #plasticwaste #environment #Packaging @tim_cook @pschiller @cue @apple
29 Aug 2019
@AppleSupport @tim_cook @Apple Cannot believe you have sent 3 packages (all the size of shoe boxes) just to replace a pair of AirPods. Why send each AirPod and the case separately. What a waste of packaging and plastic. Very disappointing given your environmental credentials
25 Jun 2018
Sounds like a really poor experience. Will be interesting to see if @CruiseNorwegian respond. They usually are quite active on Twitter....with good news stories at least x.com/joe_brum/status/101129…
25 Jun 2018
I’m disgusted @CruiseNorwegian have significantly reduced children’s facilities on board the Star and simply send out a note to customers saying it is an enhancement....to who exactly? Certainly not families. Booked through @VirginHolidays so hope they help
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Consumer Champion retweeted
22 Dec 2017
Turns out @British_Airways social media team don’t help customers. Instead they take all the details over numerous emails then tell you at the end to write a physical letter to another team. Disappointing the social team is just there for them to look good and waste people’s time
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Consumer Champion retweeted
15 Dec 2017
Caution to those flying @British_Airways Having been offered compensation for their system meltdown earlier this year, they now will not honour standard exec club benefits because of it #poorservice #computersaysno Should I use @VirginAtlantic @lufthansa or @emirates instead?
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Consumer Champion retweeted
3 Oct 2017
@IKEAUK Details are here: facebook.com/IKEAUK/posts/14… I’m disgusted at your service especially to someone heavily pregnant.
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Consumer Champion retweeted
3 Oct 2017
@IKEAUK Your delivery driver refused to take wardrobe up stairs for my pregnant wife as she asked him to remove muddy shoes #terribleservice
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21 Nov 2016
Paraphrase "We're just here to chat and make you feel good but can't actually do anything to help.....it's not us, it's another team" #poor x.com/britishgashelp/status/…
21 Nov 2016
That's the timescale our Customer Relations Team gives us. If that’s not kept to, we'd not know.
21 Nov 2016
Wow.... @BritishGas basically admitting their social team is just to look good but ultimately unable to actually help @BritishGasHelp #fail x.com/joe_brum/status/800783…
21 Nov 2016
What's the point of a social media team who can't action anything? Is your team there to look good but not fix things
21 Nov 2016
Shocking service by @BritishGas They can't even be bothered to call customers back let alone fix a boiler. Maybe try @npowerhq @YourSSE x.com/joe_brum/status/800773…
21 Nov 2016
Why tell customers multiple times you will call them if you don't. Very poor service. When will I get a call? @BritishGas
Consumer Champion retweeted
20 Nov 2016
Not impressed with @BritishGas who have now been 5 times and still not fixed the heating issue. 6th visit today and they are late #shambles
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Consumer Champion retweeted
23 Sep 2016
I have spoken to your technical team on the phone. They said there is no 4G issue with iPhone 7 Plus. Twitter shows there is
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Consumer Champion retweeted
20 Sep 2016
With @Costco for 29yrs & @AmericanExpress for 41yrs, Costco's move to @Citibank delayed new card 10 wks damaging credit rating. Help me!
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Consumer Champion retweeted
7 Apr 2016
Disgusting service @CruiseNorwegian Bathroom screen shatters covering mum in glass&they offer dinner as compensation? @WhichUK @BBCWatchdog
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Consumer Champion retweeted
2 Nov 2015
@Barclays Cont…No one in Barclays taking accountability to resolve his issue, instead just fobbing him off #switchbanks Hello @firstdirect
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Consumer Champion retweeted
2 Nov 2015
@Barclays Disgusting! Twice now an ill pensioner has tried to get access to his online account.Your response essentially is computer says no
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Consumer Champion retweeted
24 Feb 2015
For those getting married, avoid @johnlewisretail wedding list. They overcharge, deliver late, send faulty goods&customer service don't help
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Consumer Champion retweeted
13 May 2014
@AmazonHelp Amazon refusing to help despite sending leaking bleach in inadequate packaging #appalled #Amazon @WhichUK @BBCWatchdog
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Consumer Champion retweeted
8 May 2014
@AmazonUK Not impressed that bleach has leaked from a package onto my clothing #deliveryfail #amazon
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Consumer Champion retweeted
4 Apr 2014
It's annoying how @toms and @nestsupport don't bother to reply to you until you complain in social media #toms #nest #poorservice
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