Real-time performance and experience monitoring for cloud contact centers.
Joined July 2018
- Tweets 26
- Following 7
- Followers 41
- Likes 31
9 Photos and videos
Pinned Tweet
7 Mar 2022
👋 Hello!
Curios to know what Operata is?
#ccaas #contactcenter #callcenter #callcentersoftware #performancetesting #infrastructure
4
6 Sep 2023
🎉 Introducing our latest Operata Platform release: ‘Grandioso' 🎶 For the first time, cloud contact centers can correlate unified technical, operations, and experience data. Read our blog post for all the details: bit.ly/45FzjX4
42
Operata retweeted
14 Jun 2023
2
6
206
2 Dec 2022
The world’s 1st multi-cloud CX observability platform. 🚀
Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come…
Learn more and start a free trial - bit.ly/3EYwNPH
1 Dec 2022
Today we are launching the world’s 1st multi-cloud CX observability platform.
Building on our success with @amazon Connect, Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come…
Find out more here operata.com/blog/worlds-firs…
Operata retweeted
20 Oct 2022
One of the most active investors and ecosystem contributors, @flyingfoxvc port co's incl @GoterraAus @loopplus @TheMintable @_iluminr @FreshEquities @JigSpace @Operata_IO @TiliterTech @GGWPacademy @massDynamicsCo @AdatreeHQ @agscent @IoAmaka @Cookaborough buff.ly/3safuoH
1
3
10
Operata retweeted
17 Oct 2022
B2B software pros @BlackNovaVC roll their sleeves up early to support founders at the earliest stage. Port Cos include @BrieftApp @inspiretek_ @TheMintable @AvertroSecurity @cipherstash @EspressoDisplay @functionly @govconnex @hudled @Operata_IO @Pathzero1 @SaasguruHQ @upflowy
4
11
Operata retweeted
11 Oct 2022
Sydney-based first-cheque-in VC @TidalVC portfolio companies include @FrankieOneAML @blakthumb_au @Operata_IO @CheckboxAI @carted @renewtrak @upflowy @securestackco @SocialsuiteHQ @bonjoroapp
2
2
17
9 Aug 2022
You can't improve what you don't measure!
How the world's best cloud contact centers are turning to CX & AX observability to delight customers.
Read more here - bit.ly/3Lh216m
#cxtransformation #cxleaders #contactcenter #AX #CX
19 May 2022
This is an exciting one!
Our latest release "Encore' is available now. 🎉
Introducing our all-new Playbooks: Prebuilt best practice dashboards for deep, contact center performance insights.
Find out more about our Encore release here - bit.ly/3MvGKq3
1
2
16 May 2022
Winners announced tomorrow 🎉
Good luck to the other partners nominated.
We are thrilled to be a finalist and look forward to seeing the results.
#aws #amazonconnect #contactcenter #cx #monitoring #ax #assurance #awspartner #awssummit2022
1
27 Apr 2022
You can't improve what you don't measure!
How the world's best cloud contact centers are turning to CX & AX observability to delight customers.
Read more here - bit.ly/3Lh216m
#cxtransformation #cxleaders #contactcenter #AX #CX
2
6
Operata retweeted
24 Mar 2022
Sun sets today on what has been an amazing @enterprisecon #EC22 event for @Operata_IO - so many productive meetings with partners, customers and friends! ‘Til next year… #ccaas #cpaas #ucaas #contactcenter #CX
1
1
4
21 Mar 2022
We made it! CTO John Mitchem and CEO Romilly Blackburn are at @enterprisecon in Orlando. Grab a spot in our calendar to arrange a time to meet! operata.com/events/enterpr… #cx #ccaas #contactcenter #ec22
2
3
16 Mar 2022
Operata unlocks the best customer experiences in the USA! 🇺🇸
We are growing our US team, expanding our partnerships, & bringing a world-first real-time performance and experience monitoring platform to the most customer-centric market.
bit.ly/operata-us
#ccaas #SaaS
1
16 Mar 2022
Attending this years @enterprisecon? Operata founders John Mitchem & Romilly Blackburn would love to meet with you and discuss our innovative approach to performance monitoring for cloud contact centers.
Book some time here - bit.ly/operata-ec
#ec22 #ccaas
1
2
11 Mar 2022
Call quality impacts patient outcomes.
Operata enables @EverlightRad to look
inside their cloud contact center environment.
Find out how - bit.ly/3J6BJ5U
#awspartner #aws #ccaas #contactcenter #callcenter #callcentersoftware #performancetesting #infrastructure
1
Operata retweeted
5 Aug 2021
Software startup Operata takes on $2.2 million seed round for call centres to go remote bit.ly/3AcBb9D #startup #startupaus
1
1
Operata retweeted
6 Aug 2021
🚀We're hugely excited to be backing @Operata_IO.
💡To find out why, check out our investment notes from @georgie_turnr
📞 Looking forward to the journey ahead @romilly1 @franklykylie @rneumann6826 @MatthewJBrowne @mattallen @knowledgebird @LaunchVic
tidalvc.com/blog/investment-…
5
15