Automated testing, training, and monitoring for voice. Founder and CEO @jpkbst
Joined December 2016
- Tweets 2,031
- Following 1,435
- Followers 1,507
- Likes 4,310
696 Photos and videos
10 Aug 2023
With Bespoken, you can achieve peace of mind knowing that your LLMs are reliable, delivering correct information, & safeguarding your customers from misleading or harmful responses. Unlock the full potential of LLMs! Learn more & sign up for a free trial ๐shorturl.at/bpQX3
ALT https://shorturl.at/bpQX3
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7 Jun 2023
๐ฎ Introducing The Testing Wizard: The Ultimate Automated Testing Tool for Chatbots and IVR! ๐ฎ
This tool simplifies test case creation for #chatbots and #IVR. ๐ฃ๏ธ Sign up for the beta version now and revolutionize your testing process! shorturl.at/loqMZ ๐
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30 Mar 2023
Monitoring the performance of your conversational AI application is crucial for providing a seamless user experience. Our latest blog post covers key areas to monitor, including user behavior, feedback, availability, and utterances. Learn more at ๐bit.ly/3Zo9IxS
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23 Mar 2023
Create high-performing conversational AI apps with effective model management. Our latest blog post covers the 4 essential steps for speech recognition, natural language understanding, generation & text-to-speech processing. Don't miss out! Read now ๐ bit.ly/3FJsTuU
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21 Mar 2023
Excited to meet you at #EnterpriseConnect! @jpkbst, @artemerritt & @RKirkOwen from the Bespoken team will be there next week and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! ๐ bit.ly/3lt53g8
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17 Mar 2023
Happy #StPatricksDay, friends! ๐๐ Let's celebrate the luck of the Irish and all things green today! At Bespoken, we're feeling extra lucky to have such amazing clients and partners. Wishing you a day filled with laughter, joy, and plenty of Guinness! Slรกinte! #LuckOfTheIrish
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16 Mar 2023
Looking to enhance your Conversational AI skills? Check out our comprehensive guide on managing conversational AI apps! From identifying key business goals to setting well-defined metrics and building a roadmap, this guide has got you covered ๐bit.ly/3JKbCEj
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14 Mar 2023
We are excited to partner with @awscloud Amazon ChimeSDK and work with @speech_ai and team on helping customers deliver high quality IVR/IVA solutions.
14 Mar 2023
With great pleasure I want to share that @bespokenio is now an #AmazonChimeSDK partner. @JohnKelvie, @artemerritt & team are building a great product to build, test, and monitor IVR/IVA Solutions. If you're thinking of positively impacting containment in your customer journey, talk to #BeSpoken.
bespoken.io/blog/announcing-โฆ
@amazon @awscloud @AWS_Partners @SamAndHawk @JennieTietema #amazon #aws #awscloud #cloudcommunications #buildwithchimesdk #AmazonCommunicationDeveloperServices #AmazonCDS #ivr #iva #partners #partnersmakemorepossible
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14 Mar 2023
Happy Pi Day! ๐ฅง๐๐จโ๐ฌ Celebrate the significance of ฯ in STEM with Bespoken's voice automation platform. Start your free trial today and explore the exciting possibilities of voice technology ๐bit.ly/408VOAj #PiDay #VoiceTech
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27 Feb 2023
Did you miss our panel on Conversational AI in Travel & Hospitality? Catch up on multimodal, omnichannel interactions, personalization & context, and the role of generative AI including large language models & ChatGPT. Learn more & watch the replay here ๐bit.ly/3IZ0D9M
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23 Feb 2023
Excited to meet you at #EnterpriseConnect! @jpkbst, @RKirkOwen, and @artemerritt from the Bespoken team will be there and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! ๐bit.ly/3krInfN
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21 Feb 2023
Exciting news! ๐ Bespoken is now available in the @IBMWatson Cloud Catalog, now you can quickly test and optimize your chatbots & IVR systems for an exceptional customer experience. Head to the @IBMcloud Catalog now and get started with Bespoken ๐ bit.ly/3klFsW4
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20 Feb 2023
Don't miss out on this exclusive panel TOMORROW, Feb 21 at 10AM PT 1PM ET featuring industry experts in #ConversationalAI in the Travel & Hospitality industry!โ๏ธ Hear from experts from @bespoken @Vonage @PwC, and @Aeromexico. Register now ๐bit.ly/3JUuLUQ @artemerritt
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14 Feb 2023
Spread the love this VDay! ๐Give your customers a flawless experience with our AI-powered voice and chat testing, training, and monitoring services. Let us be your partner in delivering exceptional customer experiences. Sign up for a free trial today! ๐bit.ly/3xjSDtt
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8 Feb 2023
Join the conversation on the future of #ConversationalAI in the Travel & Hospitality industry!โ๏ธ Hear from experts from @bespoken @Vonage, @PwC, and @Aeromexico on the power of Chatbot, IVR systems & Voice Assistants.๐ Feb 21st โฐ10 AM PT Register now๐ bit.ly/3JUuLUQ
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7 Feb 2023
Take your IVR to the next level with #Bespoken's new Accuracy Tester! ๐ฏ Compare popular ASR providers & optimize for customer satisfaction.๐ฃ๏ธGet ready for flawless interactions!๐ Try the Accuracy Tester now ๐bit.ly/40Ee2Lm #IVR #ConversationalAI #CustomerExperience
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10 Jan 2023
We're beyond excited to announce that @artemerritt is our new CMO. He's a seasoned pro in the industry and will be taking our sales & marketing to new heights! Let's give him a warm welcome as we continue to dominate the AI-driven space.๐ Learn more ๐ bit.ly/3irsvsG
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22 Aug 2022
Struggling with the accuracy of your ASR and NLU? Bespoken Accuracy Testing can help you boost the ROI of your Call Center! Contact us now for a free consultation ๐ go.bespoken.io/bookme
ALT #testing #IVR #ContactCenter #NLU
15 Aug 2022
Can your contact center handle bursts of traffic? Do you have enough agents in a queue? Is all your call routing working correctly? What happens to queue times when you bring on new channels such as SMS and webchat? Talk to Bespoken to get answers ๐bit.ly/3Qm2Dds
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31 May 2022
John Kelvie CEO of Bespoken on the Value of Automated Testing for Voice Assistants - Voicebot Podcast Ep 256 - Voicebot.ai voicebot.ai/2022/05/24/john-โฆ
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